Patrick Hokonya, National Sales Manager

Patrick Hokonya

National Sales Manager

Lawsure

البلد
زيمبابوي
التعليم
ماجستير, Marketing Strategy
الخبرات
30 years, 3 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :30 years, 3 أشهر

National Sales Manager في Lawsure
  • زيمبابوي
  • أشغل هذه الوظيفة منذ أكتوبر 2015

Accomplished marketing and sales objectives by planning, developing, implementing, and evaluating advertising, merchandising, and trade promotion programs; developing field sales action plans
Identifying marketing opportunities by identifying consumer requirements; defining market, competitor's share, and competitor's strengths and weaknesses; forecasting projected business; establishing targeted market share.
Improving product marketability and profitability by researching, identifying, and capitalizing on market opportunities;
Sustaining rapport with key accounts by making periodic visits; exploring specific needs; anticipating new opportunities
Providing information by collecting, analyzing, and summarizing data and trends

Branch Supervisor في Econet Wireless
  • الإمارات العربية المتحدة
  • أشغل هذه الوظيفة منذ يناير 2013

Ensure set customer service delivery levels are maintained.
* Achieve set sales targets
* Manage branch staff.
* Handle customers and ensure satisfactory query resolution process.
* Conduct service visits for customers
* Update staff of any developments affecting service delivery processes
* Coordinate housekeeping issues and ensure proper handling of service center assets, including an
up to date asset register
* Monitor branch reconciliations including stock/sales/bank/petty cash
* Assists in the preparation of departmental budgets
* Facilitate utility bill payments
* Branch Security administration
* Identify staff training needs and liaise with the Learning Academy & HOD for implementation.
* Handle staff welfare and SHE issues at the branch
* Conducting Staff performance appraisals
* Motivate staff and create an environment conducive to high productivity and performance levels
* Assist Human Resources with recruitment and disciplinary procedures.
* Stock control and management for retail outlets

Retail Manager في Econet Telecom
  • ليسوتو
  • يوليو 2012 إلى ديسمبر 2012

Achieve set sales targets
* Manage retail staff.
* Handle customers and ensure satisfactory query resolution process.
* Conduct service visits for customers
* Update staff of any developments affecting service delivery processes, identify staff training needs
and liaise with the Learning Academy & HOD for implementation
* Monitor department reconciliations including stock/sales/bank/petty cash
* Assists in the preparation of departmental budgets
* Identify staff training needs and liaise with the Learning Academy & HOD for implementation.
* Motivate staff and create an environment conducive to high productivity and performance levels
and conducting staff performance appraisals
* Assist Human Resources with recruitment and disciplinary procedures.
* Stock control and management for retail outlets

Branch Supervisor في Econet Wireless
  • زيمبابوي
  • يونيو 2009 إلى يونيو 2012
Account Manager في Econet Wireless
  • زيمبابوي
  • أغسطس 2000 إلى مايو 2009
Customer Care Supervisor في Econet Wireless
  • زيمبابوي
  • فبراير 2000 إلى يوليو 2000
Customer Care Consultant في Econet Wireless
  • زيمبابوي
  • ديسمبر 1999 إلى يناير 2000
Cashier في Econet Wireless
  • زيمبابوي
  • مارس 1999 إلى نوفمبر 1999
Internal Sales Consultant في Econet Wireless
  • زيمبابوي
  • يناير 1999 إلى فبراير 1999
Agent Manager في Gold Print
  • زيمبابوي
  • ديسمبر 1995 إلى ديسمبر 1998
Sales Assistant في Meikles
  • زيمبابوي
  • مارس 1994 إلى ديسمبر 1995

الخلفية التعليمية

ماجستير, Marketing Strategy
  • في Midlands State University
  • ديسمبر 2017
بكالوريوس, Marketing
  • في Midlands State University
  • نوفمبر 2013

Specialties & Skills

Customer Service
Retail Management
New Business Development
Key Account Management
Relationship Marketing
key account management
sales coordination
BUDGETING
CUSTOMER SERVICE
DELIVERY
HUMAN RESOURCES
PERFORMANCE ANALYSIS
PROCESS ENGINEERING
RECRUITING
STAFF TRAINING

اللغات

الانجليزية
متمرّس

الهوايات

  • Association Football
    Secretary General: Zimbabwe Saints Football Club Central Soccer League: Chairman Zimbabwe Footbal Association: Chairman, Players Status Committee Zimbabwe Football Association: Vice Chairman, Marketing Committee