patrick monis, Operations Trainee

patrick monis

Operations Trainee

for Sea Horse Shipping

Lieu
Émirats Arabes Unis
Éducation
Etudes secondaires ou équivalent, higher secondary school
Expérience
0 years, 6 Mois

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Expériences professionnelles

Total des années d'expérience :0 years, 6 Mois

Operations Trainee à for Sea Horse Shipping
  • Inde - Mumbai
  • juillet 2015 à décembre 2015

for Barclay’s as a CSE In the Fraud Aftercare Unit since October 2015

Job Description

Verifying customer details.
Verifying customer transactions over the phone.
Verifying bank transactions.
Blocking /re-issuing debit cards to the customer.
Jotting down notes into the computer for every case.
Making sure the customer is not irate and providing valid and quick solutions to the client.
Sending fraudulent cases to the onshore team in the UK.

Éducation

Etudes secondaires ou équivalent, higher secondary school
  • à Indian English Academy School
  • mai 2012

done in Kuwait Subjects: Mathematics, Physics, Chemistry, Computer Science. Advanced certificate in International Trade (2015) – In Shipping, Import/Export Documentation, Seaport and Airport documentation / handling / Operations

Specialties & Skills

Vocabulary
Digital Music
Basketball
ADOBE PHOTOSHOP
ADOBE PREMIERE
COMPUTER SKILLS
CUSTOMER RELATIONS
DATA ENTRY
DOCUMENTATION
MICROSOFT OFFICE 98

Loisirs

  • music
    worked as a DJ for a few events and gigs