sales Merchandiser
Al Ghandi Electronics
مجموع سنوات الخبرة :12 years, 3 أشهر
A well mannered, articulate and hardworking customer care advisor who has invaluable experience of providing a professional and efficient service to customers. Able to ensure high levels of customer satisfaction and to exceed their expectation when it comes to customer care. Excellent client facing and configuration skills and a strong team player with an appreciation and understanding of the importance of customer care as a function within a business.
Ready and qualified for the next stage in my career and looking forward to making a significant contribution to the growth of a ambitious company.
WORK EXPERIENCE
AL Ghandi Electronics (Dubai UAE)
SALES MERCHANDISER (Phillips and whirlpool) (2013- 2015)
Job Objective:
To secure Sales Merchandiser position with esteemed company with which I can become a valued member of team by sharing my skills and abilities.
Highlights of Qualifications:
Ability to read and follow a plan-o-gram (schematic, diagram)
Ability to analyze sales and market information
Ability to identify sales trends
Ability to prioritize tasks and objectives and solve day-to-day problems
Ability to frequently lift and carry products weighing approximately 50 lbs
Strong organizational, time management and administrative skills
Professional Experience:
Merchandized all authorized Company products.
Replaced missing product tags and increased aisle shelf space.
Distributed approved items and department plan-o-grams.
Provided timely, accurate and complete information regarding territory activity.
Performed other work related activities as required to meet corporate objectives.
Built, stocked and maintained rack displays.
Assured high-traffic locations and placements for displays and racks in stores.
Executed Territory Manager’s direction on coverage and special projects.
Al Ghandi Enterprise Dubai UAE
Customer Service Advisor (Hisense Products) March (2012 - 2013)
Electronics and provide complete assistance to customers in selecting, purchasing, and renewing electrical items.
Duties:
• Greeting customers and showing them electrical items as per their needs
• Describing features and benefits of products to customers
• Checking products in front of the customers before packing and making invoices
• Explaining about the warranty terms and conditions the items carry to customers
• Replacing faulty items and making notes for sending back to the manufacturers
• Placing orders, inspecting supplies, and stocking shelves
• Promoted electrical goods displayed on the store windows
• Assisted customers in operating various electrical goods and items
• Prepared invoices for sold items and entered the same in the computer
• Ensured clean work area and proper organization of the displayed electrical goods.
WORK EXPERIENCE
Sales Agent / Customer Service Agent 2008 - 2012
Country VIEW Real estate and Property Consultant
Namirembe - Kampala Uganda
Responsibilities:
• Assisting clients with property sales and development
• Preparing and Interpreting legal documents including listings and sales contracts
• Providing legal, economic and market advice
• Liaising with escrow companies, lenders, home inspectors and pest controllers
• Ensuring terms and conditions of agreements are met
• Coordinating property closings and overseeing document signing
• Analyzing market trends to determine competitive market prices
• Assisting agents and brokers with sales procedures
• Preparing and Interpreting legal documents including listings and sales contracts
• Delivering and picking up financial and title documents
Achievements:
• Increased sales revenue by 15%
• Consistently received good feedback from clients on services I provided
• Received positive feedback from supervisor in final intern report
• Developed skills in client liaison
ACADEMIC QUALIFICATIONS
Makerere business school
Information Technology / Business