department manager
Emax
Total years of experience :15 years, 3 Months
Ensure growth of sales in my assigned goods. This is done by negotiating for additional orders and ensuring range availability in the showroom.
Collecting, compiling and follow up of LPO’s that are generated and delivered accordingly.
Market audits to check on stock models of brands and competitor depth in the market.
Handling customer complains on a key level and ensuring they are forwarded to the customer care service for solutions and making follow ups of the customer’s satisfaction.
Reporting to my superior on issues affecting my staff and coming up with possible solutions.
Ensuring that my team is well motivated and cohesive so as to produce better sales.
Giving daily inventory reports and any damages to my superior for adequate action.
Ensuring the merchandising done is appealing to the customers and cleanliness is maintained on a daily basis.
Have been in the sales of various departments like IT, major domestic appliances, small domestic appliance, mobiles, furniture, household items and many more.