IT Assistant
RAK Petropack
Total years of experience :4 years, 3 Months
Responsible for the installation, operation, and maintenance of computer systems and other technologies.
Configuring hardware and software, setting up peripherals such as printers, routers, repairing equipment, and providing daily support for computer network users.
Writing reports, tracking inventory, evaluating new technologies, negotiating contracts with vendors.
Maintain all local software and hardware licensing to ensure conformance.
Also working as support desks and answering phone calls, emails, and addressing any technological problems that arise within a company.
Produce fully functional programs writing clean, testable code
•Collaborate with internal teams to identify system requirements
•Integrate back-end data
•Design user interface and web layout using HTML/CSS practices
•Upgrade and repair existing programs
•Perform periodical tests and debugging to maximize program efficiency
•Create technical documentation for user support
•Suggest new features to improve program navigation and operation
•Follow security principles
Installing hardware and software systems
•Maintaining or repairing equipment
•Troubleshooting of variety of computer issues
•Setting up computer security measures
Greet customers when they arrive at the store and ask if they need assistance
•Suggest upsell items to customers based on the items they have chosen
•Replace merchandise on the shelves, paying special attention to end caps
•Arrange special sale and clearance items at the front of the store for maximum visibility
•Build rapport with customers and provide them with genuine guidance and support