Paul D''Souza

Customer Service Assistant à Sainsbury

• Je travaille ici depuis mai 2014

Ability to work in a busy environment and support the rest of the team whilst striving to deliver exceptional standards.
•Providing a high level of service for customers, by being attentive and proactive.
•Effectively dealt with customer complaints face to face.
•Undertook stock checks and handling the cash.

System Engineer à Wipro InfoTech

• Émirats Arabes Unis
• mars 2011 à décembre 2012

Ability to work in a busy environment for a client of Wipro (Goa Medical College and Bajaj Allianz).
•Ability to work in a team.
•Managing and motivating a team of engineers.
•Training the staff to use the software.
•Maintenance and installation of thin clients, Database backup, handling the network and server issues.
•Management of the inventory and purchase of spare parts for the client.

• juillet 2007 à septembre 2012

Stores and Distribution In charge National Airconditioning Industries
•Allocating the Repair calls to the service engineers.
•Purchase and Management of the inventory.
•Ensure no customers remain unattended within the promised deadline date.

Technical Assistant

• mai 2007 à juillet 2007

Ability to work as a member of a large team.
•Ability to work under pressure in meeting the deadlines.
•Testing the manufactured motherboards before dispatching them in the market.