IT Infrastructure Development Manager
Advanced Industries Group
مجموع سنوات الخبرة :12 years, 0 أشهر
Managing Office365 Infrastructure, responsible for administrating and maintaining all IT systems: computers, servers, switches, storage, and communications. Monitoring and maintaining network systems. Work and manage users of SharePoint. Troubleshoot and customize office 365 applications. Administrate Office 365 & manage Azure (Cloud) admin console along with Active Directory Management SharePoint user Management. Managing Online Exchange Admin Console, Microsoft Teams Admin Console and Office365 Admin Console. Managing Azure Active Directory, User Administration, Monitoring User Security, User Profile & Organization Update. Managing and coordinating with Etisalat for the network and office365 support. Coordinating with Microsoft Support Team for the critical issues and new updates. Managing and visiting frequently other site office in UAE. Immediate onsite support for the critical issues. Online support and regular monitoring in COVID19 situation. Immediate implementation of Microsoft Teams for effective business continuity due to COVID19 situation Managing FortiGate Firewall for the infrastructure security. Info trend NAS Storage project implementation for file storage and file sharing. Restructuring and revamping the complete infrastructure from the unstructured infrastructure. Managing user security for OneDrive File sharing, SharePoint, Microsoft Teams Recruiting IT Engineers and other software engineers for our production environment. Immediate Implementation of Microsoft Teams for business communication without downtime in COVID19 situation. Managing ERP application in Microsoft Navision Platform.
Managing 11 countries through IT Help desk, responsible for administrating and maintaining all IT systems: computers, servers, switches, storage and communications. Install ADDS, DNS, DHCP and maintain the roles Actively manage IT systems and projects including Cisco Gear, Virtual environment (Hyper-V & VMware), Server environment, and lead with any consultants on any advanced system support. Oversee IT operations to develop performance reports of all systems and recommends methods to increase and maintain performance. Responsible for installation and configuration of Windows Machines (Servers, End users) and maintain hardware and software. Manage DMS, Alcatel IP telephone system, Skype for Business, video conferencing system for other clusters, Client & Server backup application, Antivirus console and Asset Management Tool. Establish environment by designing system configuration; directing system installation; defining, documenting, & enforcing system standards. Work and manage users of SharePoint. Troubleshoot and customize office 365 applications. Administrate Office 365 & manage Azure (Cloud) admin console along with Active Directory Management SharePoint user Management. Monthly report generation of Alcatel phone system & IT Helpdesk system. Supported technologies including development, test, deployment & administration of Routers, Switches, Firewalls, remote access, VPN, VLAN to ensure security & availability of critical business information.
Recruited to assist with helpdesk and daily activities, including small development projects and rollouts, maintenance checks, cloud migrations and more Handled responsibilities of maintaining technical and operational documentation and training materials for installation and configuration activities Provided day-day technical support for network infrastructure and desktop systems software and hardware to ensure optimum operational efficiency Installed, configured and troubleshoot desktop systems, workstations, servers and network issues in a heterogeneous environment of corporate office and stores Signed up with Amazon web services, provisioned servers, and configured database services