بول Hodkin

• Lead a high-performing team of 18, including 3 accredited managers,
overseeing new and used car sales, trade disposal, and finance & insurance.
• Delivered substantial improvements in RGP and net profit while investing
in staff development and maintaining zero bad debts.
• Developed and maintained a strong internal talent pipeline, promoting
from within and ensuring all training is current.
• Responsible for dealership-level operations including health & safety,
compliance, and training — identifying needs and implementing plans
aligned with brand and group standards.
• Maintain strong relationship with Mercedes-Benz UK through bi-weekly
performance reviews and strategic alignment.

• Delivered strong commercial performance while maintaining premium
brand standards.

• Directed front-line sales operations, coaching executive team and
implementing performance strategies.

• Developed a strong foundation in consultative selling, product knowledge,
and client relationship management.