PAUL JOHN سارمينتو

• Managed end-to-end payroll processing, achieving 99-100% accuracy and reducing
discrepancies by ~25% through improved validation and controls.
• Oversaw employment visa processing (applications, renewals, cancellations), ensuring 100%
on-time completion and reducing processing delays by ~25%.
• Ensured full DMCC and UAE Labor Law compliance, maintaining audit-ready documentation
and achieving zero major findings, with a ~30% improvement in compliance readiness.
• Drafted and implemented HR policies and procedures, strengthening consistency in HR
practices and overall regulatory compliance.
• Monitored attendance and timekeeping, improving data accuracy and streamlining payroll
inputs.
• Administered leave management, maintaining accurate records and improving tracking and
reporting efficiency.
• Managed company-owned staff accommodation (multiple towers), including allocation,
occupancy monitoring, and coordination of maintenance.
• Reported directly to the General Manager and Office Manager, supporting employee relations,
HR reporting, and strategic decision-making.

• Led ISO rollout initiatives, ensuring company-wide adoption and compliance.
• Facilitated internal and external audits, coordinating all audit activities and ensuring timely closure of findings.
• Conducted training sessions to educate employees on ISO standards and internal policies, strengthening compliance culture.
• Updated and aligned company policies with ISO requirements, improving operational efficiency and audit readiness.
• Drove process automation and reporting improvements, achieving a 10% increase in operational efficiency.

• Led ISO rollout initiatives, ensuring company-wide adoption
and compliance.
• Facilitated internal and external audits, coordinating all audit activities and ensuring timely
closure of findings.
• Conducted training sessions to educate employees on ISO standards and internal policies,
strengthening compliance culture.
• Updated and aligned company policies with ISO requirements, improving operational efficiency
and audit readiness.
• Drove process automation and reporting improvements, achieving a 10% increase in
operational efficiency.

• Managed full HR operations covering end-to-end recruitment, onboarding, employee lifecycle
management, and offboarding processes.
• Managed compensation and benefits administration, labor compliance, and employee engagement
programs.
• Developed and implemented the Company Code of Conduct and streamlined HR policies in
compliance with Labor Law and ISO standards.
• Administered payroll processing, statutory remittances, and employee loan applications, ensuring
timely and accurate transactions.
• Designed and executed employee engagement activities (e.g., team buildings, town halls, and
corporate events), improving morale and retention.
• Managed vendor relations, procurement processes, and facility refurbishments, ensuring cost
effectiveness and compliance.

• Established and maintained the company’s ISO 9001:2015-compliant Quality Management System, ensuring consistent quality and continuous improvement.
• Conducted internal audits, authored reports, and tracked corrective and preventive actions to maintain audit readiness.
• Coordinated risk-based audit schedules, monitored nonconformities, and led resolution initiatives.