BELL MAN
Retaj
Total years of experience :2 years, 1 Months
• Helped guests buy tickets
• Answering phones in order to direct calls to the correct department or employee
• Made restaurant reservations and/or arranged for transportation to local attractions.
• Opened doors, moved furniture, and carried luggage for guests upon request.
• Directed guests to their rooms and answering any questions they may have about the hotel's
• facilities and services.
• Helped with maintenance tasks around the hotel such as cleaning rooms, replacing linens, and
• preparing rooms for new guests.
• Registered guests upon arrival at the hotel and checking them out when they leave. .
• Provided information about local points of interest and entertainment options to guests
• Provided security for guests and facilities through patrols of the premises.
• Coordinated with Guest Services staff regarding daily guest arrivals and special guests
• Provided information to guests about the hotel facilities and services
• Assisted guests checking in or out with their baggage
• Monitored cleanliness of public facilities such as rest rooms etc
• Responded to inquiries with accurate information regarding location specific features and services
• Collected and delivered guest luggage and equipment in efficient and timely manner
• Recognizes customers immediately with a warm and hospitable welcome