paul christian basilan, Flight Controller

paul christian basilan

Flight Controller

Cathay Pacific Airways

Lieu
Philippines
Éducation
Baccalauréat, Human Biology
Expérience
12 years, 11 Mois

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Expériences professionnelles

Total des années d'expérience :12 years, 11 Mois

Flight Controller à Cathay Pacific Airways
  • Philippines
  • Je travaille ici depuis août 2011

Company Cathay Pacific Airways
Address Ninoy Aquino Ave., Pasay City
Position Passenger Service Agent
Date August 11 2011 - up to present
Job Description
Flight Controller is responsible on supervision of operational flights on ground and deals a customer service relation on each travelers. They are the one who manage the on ground flight before it departs. This includes the meals on board for each passenger and its different types according to their meal preference. The seats allocations of each passenger depending on their necessary needs from regular passenger, wheelchair passenger, travelling with infants or children up to bushiness class to first class passenger and VIP's. The checking of bags of each passenger which must be tagged correctly to their final destination. Also familiarization on different types of Visa's and necessary document required on their destinations.

Being a Flight Controller also does the same duty of a customer service agents which rotates to different areas of the airport as they assist customers which includes checking-in at the counter, accounting the passengers at the immigration and transit area, boarding them at the gate.

Flight Controller assist customers before and after a flight which makes whole flight.

Property Specialist à Highlands Prime Inc
  • Philippines
  • avril 2011 à avril 2011

Company Highlands Prime Inc.
Address One-E com Bldg Pasay city
Position Property Specialist
Date April 2011
Job Description
A property specialist establishes and maintains records of corporate assets such as lots and buildings unit. They also ensure that inventory levels are accurate and conform to accounting records. Every asset (lot or unit) before presenting to the clients must be completely understood by the property specialist from its market value, the lot area, lot location and elevation up to the actual showroom itself. This job mainly concern in dealing executive people which requires a good manner of communication and giving an exact detailed answer.

Éducation

Baccalauréat, Human Biology
  • à De La Salle University
  • janvier 2011

2007 - 2011 Bachelor of Science Major in Human Biology Completed 4 years of study at De La Salle University-Dasmariñas Dasmariñas City, Cavite

Etudes secondaires ou équivalent,
  • à San Beda College
  • janvier 2007

2003 - 2007 Secondary Level Completed 4 years of study at San Beda College Alabang Hills Subdivision Muntinlupa City

Etudes secondaires ou équivalent, Primary Education
  • à Saint Bernadette College of Alabang
  • janvier 2003

1995 - 2003 Primary Education Completed 8 years of Education at Saint Bernadette College of Alabang Km. 23 West Service Road Alabang Muntinlupa City

Specialties & Skills

Customer Service
Leadership
Flight Operations
Flexible Working
Agent Training
CLIENTS
CUSTOMER SERVICE
SATISFACTION
TRAINING
Flexibility (time and task )
Operational Flight handlings
Leadership

Langues

Anglais
Expert

Formation et Diplômes

Dangerous goods awareness (Formation)
Institut de formation:
Phil Airport Grounds Support Solution, NAIA Road Pasay City
Date de la formation:
August 2011
Passengers Service Basic Course (PSBC) (Formation)
Institut de formation:
Phil Airport Grounds Support Solution, NAIA Road Pasay City
Date de la formation:
July 2011
Controllers Training (Formation)
Institut de formation:
Ninoy Aquino International Airport terminal 2 PAL
Date de la formation:
December 2012
Quick check training (Formation)
Institut de formation:
Ninoy Aquino International Airport
Date de la formation:
August 2011
Service Straight From the Heart (Formation)
Institut de formation:
Phil Airport Grounds Support Solution, NAIA Road Pasay City
Date de la formation:
August 2011