Paul Saade

Assisting in the preparation of the technical offers.
Organizing projects' kick-off meeting.
Preparing and communicating project charter that describes the content of the project (Scope of Work) and identifies the expected delivery of all modules, the project team and the high level project plan.
Developing a detailed project plan.
Monitoring project progress by tracking activities, resolving problems, communicating progress reports, recommending actions and escalating to upper management as needed.
Managing changes to the project scope, project schedule, and project costs.
Managing the client expectations by clearly communicating the status of the project on a regular basis.
Assisting the Business Analyst in gathering, defining and documenting customer business functions and processes.
Reviewing and validating the business processes and functional requirements written by the business analyst.
Reviewing and validating, and maintaining all project documentation.
Getting customer approval on the various project specification documents.
Coordinating internal resources and third parties/vendors for the flawless execution of projects.
Participating in the regular project coordination meetings (sprint planning/sprint review/follow-up meetings and action plans).
Defining, updating and communicating project priorities to internal resources of different departments.
Ensuring that all development and testing prerequisites are met, such as the equipment and consumables.
Facilitating and conducting project milestones reviews.
Performing risk management to minimize project risks.
My experience include projects with the Lebanese Traffic, Trucks and Vehicles Management Authority (Ministry of Interior) and Alfa Telecom (Ministry of Telecommunications) such as e-KYC solution, Bio-metric Driving Licenses, Vehicle Card Registration and Secure Car Plates issuance and management solutions, Driving License exams solution, and Bio-metric Enrollment solutions.

Performing and supervising full sales cycle staring with gathering client requirements, performing sales demos, preparing quotations, and completing sales deals.
Organizing projects' kick-off meeting.
Developing a detailed project plan.
Managing changes to the project scope, project schedule, and project costs.
Performing on-going risk analysis, and making sure to close project within budgeted man-days.
Performing public and private supply chain and logistics training courses including but not limited to warehousing best practices, warehouse management systems, and Bench-marking.
Auditing and designing the customers’ warehouse and production operations procedures including Inbound, Inventory Management, Transfers and Outbound processes.
Developing and implementing Standard Operating Procedures and training warehouse and production personnel and supervisors.
Implementing warehouse management systems (Infor) and integrating with ERP.
Identifying critical business, technical, and/or operational issues and then drive issues to closure.
Customer training including end-user and system administrator.
Preparing and maintaining all project documentation.
My experience includes projects with the following international companies: MP Hygiene France, Arla Foods KSA, Transmed Dubai, Transmed KSA, and Setra KSA.

Providing IT consultancy services.
Designing and implementing IT Operations processes
Designing and implementing Cloud solutions including but not limited to the following services: Active Directory, Microsoft Exchange Servers, Web Hosting, Data Hosting, Microsoft System Center Components, Microsoft SharePoint, Microsoft Lync, Microsoft SQL Servers, MySQL Servers, and Virtualization.
Organizing projects' kick-off meeting.
Developing a detailed project plan.
Managing changes to the project scope, project schedule, and project costs.
Performing on-going risk analysis, and making sure to close project within budgeted man-days.
Performing all necessary tests related to the implemented services (Products).
Providing training to the customers regarding the newly built platforms.
Preparing and maintaining all project documentation.
My experience includes projects with the following international companies: Du Dubai, Mobily KSA, ELM KSA, Maroc Telecom Morocco, and Cable and Wireless Seychelles.

Managing the company’s servers such as Domain Controllers, Exchange and ISA servers.
Troubleshooting and solving database and replication errors using Microsoft SQL server 2008.
Installing and maintaining complete point of sales from both hardware and software aspects.
Providing technical support for 32 point of sales across Lebanon in addition to the head office.
Providing support and training concerning the POS systems “Retail Total Solution” and “Dolphin”.
Troubleshooting and solving local and inter-branch connection issues.

Providing weekly problem solving sessions for the “Circuit Analysis 1” engineering course, along with homework and corresponding solutions.