HR & ADMIN MANAGER in Toptech Enterprises PVT Ltd
MALEK GROUP OF COMPANIES
مجموع سنوات الخبرة :4 years, 0 أشهر
trading company specialising in commodities import and export
Managed complex diary and travel management as per requirements and to budget.
•Effectively managed other private staff and developed a good working relationship.
•Managed all finances, bills, expenses, and handled all payments on behalf of the Principal.
•Managed itineraries, hotel and venue bookings effectively and efficiently as per requirements.
•Ensured all personal and business affairs have been managed and dealt with.
•Assisted new and existing trade with offices in Dubai, China, Oman, Georgia, India, Germany, Hong Kong, Singapore, Mauritius, London and Kuala Lumpur.
•Achieved tasks such as bookkeeping, interpreting, marketing, credit control, client relationship management, transcribing, typing and website design.
•Managed all project related market research initiatives including focus group recruitment, developing marketing strategies, product surveys and data analysis.
•Implemented all course administration including registration, materials and fees, examination papers, events and the setting up of a reference library for Centre's students.
•Organised conferences and events including a higher education conference for 1000 delegates.
•Co-ordinated and led the activities of several committees with the responsibility of setting agendas, minute taking and budget management.
•Achieved first point of contact for all business and personal clients.
Office / Admin Management
•Setting up of office and bank accounts for a new company.
•Worked closely with the Company Secretary to fulfill the Registar of Companies formalities.
•Introduced and effectively implemented new policies and procedures.
•Worked closely with Accounts team to manage all aspects internal and external audit, sales tax, income tax, service tax and other accounts related matters.
•Applied quality systems to all College administration and contributed to strategic planning.
•Ensured the accuracy of attendance monitoring systems, timetabling and achievement results.
•Managed the compliance of audit and funding council deadlines, guidance and requirements.
•Established and streamlined systems and structures in line with organisation's policies.
•Developed strategic planning to execute action plans and quality standards.
•Effectively managed change through restructuring a whole department earlier than scheduled project deadline in collaboration with union staff.
•Achieved ISO certification.
•Managed all trade documentation and banking transactions.
•Managed budgets of over £7m.
•Planned marketing strategies for new products and target markets to help new businesses meet monthly and annual turnover targets.
•Ensured execution of versatile client relationship management (CRM) skills ensuring client satisfaction.
HR Management
•Managed and led teams of 60+ in both public and private sectors.
•Managed all aspects of recruitment, such as developing job descriptions, advertising positions, shortlisting, interviewing and selecting candidates for varied roles.
•Ensured that roles and responsibilities as outlined in the job description match the salary criteria for each position within the department.
•Managed all aspects of HR management within the guidelines of the HR Department, eg conflict resolution / grievances, staff appraisals. disciplinary actions, professional / personal development, sickness and annual leave.
•Managed team appraisals followed by design and execution of tailored professional development training programmes for all members of the team.
•Maintained clear and accurate records for all team members.
•Devised a training and induction manual for new permanent and temporary staff.
•Developed a good relationship and understanding with a recruitment agency for weekly supply of temporary staff with details of required skills suitable for each position
trading company specialising in commodities and oil and gas
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Voluntary Work Production Assistant for a video on fire, medical and educational facilities for the Gypsy community in Cambridgeshire; Production Assistant for a video on drug and alcohol abuse amongst the British Asian teenage community; Computer Operator at the Salvation Army Headquarters.
Memberships InterNations - global community connecting expats.
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