System Administrator
Ariba Celcom
مجموع سنوات الخبرة :10 years, 3 أشهر
System Administrator
Kenwood Middle East Dubai, U.A.E - September2012 to Till now
(Responsible for managing and supporting the entire kenwood middle east, HLB Hamt .IT infrastructure including Servers, Client machines, and the network infrastructure. The group includes Ariba Celcom, Tele link Gulf &HLB HAMT)
● Implementing and/or administering ERP Systems.
● Upgrade, install and troubleshoot ERP Systems and associated hardware devices and software.
● Analyze, consolidate and tune ERP systems for optimal efficiency.
● Maintains inventory of ERP software and devices as well as documentation of vendor activities.
● Assist Master Scheduler with ERP System-related tasks.
● Document and support ERP System Records Issues.
● Create and maintain scripts and queries for task automation.
● Create and maintain ERP system user Dashboards.
● Design, support and document ERP Reports (Crystal Reports) & ERP User Training.
● Provide ERP DB Administration in a backup role.
● Ability to communicate orally and written in a professional manner.
● Works well both alone or in a team setting.
● Work with management in establishing priorities and coordinate with individual departments in
Scheduling work efforts.
● Ensure that all work is within the guidelines of Symetrics’ processes, procedures and customer specification.
● Managing a web app Infrastructure including 2 websites and emails servers, Gmail, dream host, Go daddy hosted emails and third party mail servers.
● Managing complete security for the Network and System Infrastructure with Server & Application software patch management, Firewalls (Sonic firewall NAS240, 220, TZ 215).
● Managing Whole Domain Controller Primary and Secondary Domain controllers.
● Managing SQL server Management Studio 2008 r2, SQL Express 2005.
● Maintaining VMsphere Exsi 5.5.0 operating system
System Admin: Emirates Grand Hotel, Dubai, U.A.E.: 1 year & 4 Months \[June 2010. - March 2012\]
Responsible for managing and supporting the entire Bin Kadfoor Group of companies IT infrastructure including Servers, Client machines, and the network infrastructure. The group includes Emirates Grand Hotel, Tulip Inn Hotel Sharjah, Amlak Contracting, Emirates Advocates and World Wide Real Estate.
• Managing the Network Infrastructure comprising of Cisco/HP POE Switches, Cisco Routers, Juniper/Fortigate/Astaro/SonicWall Firewalls, Cisco/Avaya IP Phones, Cisco Air WAPS.
• Managing Server Infrastructure comprising of Windows 2003/2008/R2 Servers, MS Exchange Server 2007/2010, various Application Servers.
• Managing an application Infrastructure comprising of ERP/PMS applications (MS Dynamics, Protel Hotel Software's), Back office applications (Sun Systems, Focus, Comrad), Inventory & Store management (Micros Fidelio Material Control), POS systems, Call Managers etc.
• Managing a web app Infrastructure including 6 websites and emails servers (Locally hosted exchange server, Google apps hosted emails and third party mail servers)
• Managing complete security for the Network and System Infrastructure with Server & Application software patch management, Firewalls (Juniper, Fortigate, Astaro) and Centralized Anti Virus Systems (Sophos/Mcafee/Kaspersky)
• Managing the complete backup and disaster management solution with NAS, Tape Backups (HP Ultrium LTO-4) and offsite backups.
• Planned, Designed, Documented and Implemented the Complete IT Security Policy including Wired & Wireless Network security policy, Password Policies, System Access Policies and USB & other external Device policies.
• Planned, Designed, Implemented and maintained disaster management system with proper procedure and documentations.
Technical Support: Al Ansari Financial L.L.C, U.A.E.: 1 year & 6 months \[Oct 2008 - Mar 2010\]
Responsible for implementing and managing the entire company IT infrastructure including Servers, client machines, and the network infrastructure. Al Ansari Financial is one of the biggest Financial companies in UAE with more than 10 offices. Joined as a Technical Support Engineer
• Installed, configured and maintained various Servers including Microsoft Windows Server 2003/2008 Active Directory, MS Exchange Server 2003/2007 Mailboxes and Network Infrastructure.
• Designed Security for Microsoft Windows Server 2003/2008, MS Exchange 2003/2007 and Network.
• Installed, configured and maintained DHCP, DNS and IIS, Hardware and software firewalls.
• Maintaining Data backups using windows and other third party backup tools along with Tape Drives.
• Implementing Wireless and Wired Security for the network, troubleshooting network problems.
• Installing and configuring various Networking devices including Switches, Routers, IP Phones, Wireless Access Point, Firewalls etc.
• Providing support for Computers, Network devices, enterprise applications (ERP Solutions, HR Solutions, Finance Solutions etc.) Desktop applications (MS Office, Outlook, etc.)
Systems Engineer: Aloy Computers, Tamil nadu, India: 1 year \[June 2006 - July 2007\]
Aloy Computers is a leading IT equipment sales and service provider in Tamil Nadu, India.
• Assembling, installation & configuration of computers.
• Installation and configuration of networks.
• Troubleshooting Software, Hardware & Networking problems.
• Installing & Configuration of Wireless Networks.