Peggy Lynne Lapitan, administrative secretary

Peggy Lynne Lapitan

administrative secretary

Medics United Company

Lieu
Koweït
Éducation
Baccalauréat, Business Management
Expérience
23 years, 5 Mois

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Expériences professionnelles

Total des années d'expérience :23 years, 5 Mois

administrative secretary à Medics United Company
  • Koweït - As Salimiyah
  • Je travaille ici depuis décembre 2023

Organizes work by reading and routing correspondence, collecting organizing files, preparing dicuments, managing office supply
inventory and scheduling apppointments. Answering emails
and phone calls redirect when necessary. Filing

Senior Sales Associate à Ace Hardware
  • Koweït - As Salimiyah
  • janvier 2022 à novembre 2023

Developing and implementing a structured outbound calling strategies according to agreed group and retention objectives.
Responsible arrangement of standard And procedure of retail sales. Support to Achieve goals to increase profit of sales and motivate the
Staff performance for their personal development.

Shift Supervisor à Starbucks - Kuwait
  • Koweït - Hawali
  • février 2017 à novembre 2021

Responsible for the direct supervision of junior staff.
Implements all assigned tasks, projects and ensures attainments of all cost control. Provide excellent service and maintain positive in a team oriented-approach. Educates and informs customers about the differences in whole bean coffees, coffee preparation, and home brewing equipment. Accountable for daily sales banking while handling the shift.

Office Administrator à Al-Shaya (H&M)
  • Koweït - Al Koweït
  • décembre 2010 à février 2017

Responsible for handling Banking Deposits of Daily Sales and Store fund of the store. Create financial and statistical tools and reports using spreadsheets, Manage and organize and update relevant data using database applications. Communicate and provide information by relevant methods internally and externally to assist and organizational operations and effective service to connecting groups.Analyse and interpret financial statistics and other data and produce relevant reports. Interpret instructions and issues arising, and then implement actions according administrative policies and procedures. Research and investigate information to enable strategic decision-making by others.

Sales Associate à Al-Shaya Company
  • Koweït
  • novembre 2009 à décembre 2013

Ensure high levels of customer satisfaction through excellent sales service
Assess customers needs and provide assistance and information on product features
“Go the extra mile” to drive sales
Maintain in-stock and presentable condition assigned areas
Actively seek out customers in store
Remain knowledgeable on products offered and discuss available options
Cross sell products
Team up with co-workers to ensure proper customer service
Build productive trust relationships with customers

Store Supervisor à Kuwait Airways (KASCO)
  • Koweït
  • décembre 2006 à octobre 2009

Responsible for ensuring policies and procedures are followed and observed to ensure smooth flow of operations in each stations. Responsible for ordering of supplies, and overlook maintenance of cost control of the store needs. Accountable for store funds and has direct supervision of other staff, responsible for shift scheduling. In-charge of the store’s monthly.

Sales associate à vans apparel
  • Philippines
  • décembre 2004 à novembre 2006

Always give good customer service by smiling, greet the customer and always maintain standard like folding, arrange the garments by size with size tape, and always have color combination .

Shift Supervisor à Rustan's Coffee Company
  • Philippines
  • décembre 2002 à octobre 2004

Responsible for the direct supervision of junior staff.
Implements all assigned tasks, projects and ensures attainments of all cost control. Provide excellent service and maintain positive in a team oriented-approach. Educates and informs customers about the differences in whole bean coffees, coffee preparation, and home brewing equipment.

Sales Executive à SM Retail company
  • Philippines
  • mai 2000 à mai 2002

Ensure that each customer receives outstanding service by providing a friendly environment, which includes greetings and acknowledging in every customer, maintain solid product knowledge and all other aspects of customer service. Maintain an awareness of all promotions and advertisements. Assist in floor moves, merchandising and display maintenance. Assist in processing and replenishing merchandise and monitoring floor stock. Communicate customer requests to management.

Éducation

Baccalauréat, Business Management
  • à Emilio Aguinaldo College
  • mars 2000

Specialties & Skills

Microsoft Office
Store Management
Decision Making Skills
Fund Administration
Service Operations
MS Word,Excel

Langues

Anglais
Expert
Tagalog
Expert
Arabe
Moyen
Espagnol
Débutant
Espagnol
Débutant