Assistant Manager, Performance Management
Abu Dhabi Future Energy Company - Masdar
Total years of experience :23 years, 6 Months
Key Responsibilities:
Planning Activities
- Help Business Units and support functions set growth targets and plans
- Coordinate planning activity between business units and support functions to ensure alignment of expectations
- Ensure business plan developed is coherent with organizational strategy
- Provide support to business units and support functions in implementing set plans
- Analyze inter-dependencies and liaises between units and functions to optimize handling of these dependencies in execution of plans
Performance Management Activities
- Continuously follow-up/collect information from business/functional units
- Evaluate performance of business/functional units, identify and follow-up on key actions to improve performance
- Report on organizational and unit level performance
Program Management
- Monitor and report on progress of initiatives
- Highlight project dependencies and interdependencies
- Establish and enforce restructuring project planning, management, coordination and delivery of quality standards
- Ensure that accountabilities and responsibilities are clear
- Establish transparent processes and structures to guide the implementation
- Define and implement communications and change management strategy
- Provide “quick-response” teams to handle “urgent” requests or key initiatives for which internal capabilities are not available
- Assist project owners analyze risks in implementation and develop mitigation strategies
- Advise top management on key issues facing implementation and recommends solutions
- Review outputs of initiatives and ensures alignment with strategy
- Identify and minimize impact of project changes on other projects
Responsibilities:
• Collaborating with central monitoring and control department for the company's internal & external projects.
• Executing systems & processes necessary for the initiation, tracking, planning & fulfillment of projects.
• Attending and briefing meetings for ongoing & prospective projects, coordinating and monitoring manpower requirements and control procedures, maintaining liaison between all parties concerned with the project, facilitating changes, modifications and conflict resolution.
• Ensuring completion of deliverables, adhering to timeframes and tracking milestones across projects against set targets.
• Analyzing financial & operational reports, proactively identifying changes in work scope & ensuring appropriate planning measures are taken to re-assess, re-negotiate & amend scope of work responsibilities, proposals, contracts & budgets.
• Recommending new business opportunities, new systems, processes and improvements in scope of operations and implementing operational innovations approved by senior management.
Responsibilities:
• Formulated systems & processes necessary for the recruitment, tracking, planning & execution of projects.
• Determined project requirements & assessed and assigned staff to projects.
• Supervised development of relevant project proposals, budgets & recommended approval before submission to clients, analyzed short- & long-term resource needs, adjusted staffing and provided for resource allocation appropriately.
• Struck vital strategic alliances with clients in source and outsource, made alterations when necessary to meet expectations of clients, analyzed financial, operational reports and resolved issues having potential to jeopardize performance.
• Ascertained credit limits, reviewed & approved invoices to sponsors, informed accounting when credit levels were attained so invoices were dispatched in a timely manner.
Achievements:
• 2nd in charge for Customer Relationship Management (CRM) software suite implementation project within ACS
Responsibilities:
• Classified, analyzed, and finalized CRM functional criteria for ACS, executed search and selection of best-fit CRM suite.
• Carried out the selection and coordination with the developers for the in-house development of CRM suite.
• Assisted the implementation, testing, and training of the in-house CRM suite
• Set and accomplished team goals and exceeded internal and external benchmarks.
Responsibilities:
• Performed project tendering, task analysis, prepared IT proposals for large private and government projects
• Oversaw tendering process and ensured the consistency of information and documents prepared .
• Reviewed tender documents (i.e. Bill of Quantities, specifications, general conditions, and the forms of contracts).
• Compiled sales plans at the beginning of the year based in accordance with management’s and business partners instructions.
• Initiated and managed post-promotional, presales activities involved with each program, located and defined potential clients based on market information, initiated visits and made presentations.
• Augmented proper representation of the business units through brochures designed and reviewed market intelligence toward decision making objective.
• Enhanced customer relationships and promoted ACS products and services.
Certified Project Management Professional (PMP)
MSc in Management and IT
GPA 3.5 Achievements: Awarded Certificate of Scholarship for appearing on the Deans List for best performance
