Perla Srouji, Customer Service Representative

Perla Srouji

Customer Service Representative

Malia Group

Location
Kuwait - As Salimiyah
Education
Bachelor's degree, Dietetics
Experience
2 years, 0 Months

Share My Profile

Block User


Work Experience

Total years of experience :2 years, 0 Months

Customer Service Representative at Malia Group
  • Lebanon
  • April 2021 to June 2021

Malia Holding:

As Pharmatrade representative of the platform considering the SPUTNIK V Vaccine for the private sectors.

Customer Service is one of the most important aspect of any business.

As a Call center, I was responsible to deliver all the information regarding the vaccine for any customer.
As a Call back, I was responsible for the follow up on the companies applications to get the vaccine.

Saleswoman at Wycon
  • Lebanon - Beirut
  • October 2019 to January 2020

Wycon cosmetics, in store sales & customer communication.

Dietitian at Father & Son Catering
  • Lebanon - Beirut
  • September 2018 to April 2019

Father & Son catering: Developing technical sheets for all the food prepared on a daily basis. As well as being a dietitian for every customer that needed it. Was in charge of food safety and quality control.

Dietitian at Saint Georges Hospital- Ajaltoun
  • Lebanon - Beirut
  • June 2017 to December 2017

I had a six months Internship in Saint Georges Hospital Ajaltoun, which boosted my educational knowledge and clinical practice in the hospital, as involved working on:
- Real cases with patients.
- Renal and dialysis section, cardiology section, pediatric section, maternity section, ICU section, General Medicine section.
- Accomplishments and duties were case studies.
- Preparing compatible diets for every different patient with different disease.
- Follow ups on nutrition statements of all patients.
- Educational and nutrition consultancy.

Dietitian assistant at Health watchers
  • Lebanon
  • June 2016 to July 2016

A 6 weeks Training in food services at Health Watchers center including:
- Food production.
- Customer’s service.
- Personal Hygiene.
- Food Safety.
- Diet Programs.

Education

Bachelor's degree, Dietetics
  • at Lebanese University
  • June 2018

Specialties & Skills

Microsoft Excel, Microsoft Word, Microsoft PowerPoint, SPSS, Clinical research, Research, Food safety knowledge, health education, Fitness and health.

Languages

English
Expert
French
Expert
Arabic
Native Speaker