Front Office Executive cum Receptionists
Alokozay Group of Companies
Total years of experience :7 years, 0 Months
• Interacting with clients and customers and assisting them at the front desk.
• Arranging appointments and scheduling of meetings between clients, management and other employees of the organization.
• Receiving and screening of phone calls, and redirecting them to the concerned department.
• Coordinate with the logistics team and drivers to deliver promotional items to clients.
• To assist logistics team in receiving and dispatching couriers, tracking and updating them on their shipments and by maintaining record of all out going couriers and tally the invoices with the airway bill numbers.
• Maintaining an updated Database with the contact details of Clients on daily basis and providing it to concerned departments as and when required.
• Assisting the HR department in scheduling interviews, arranging for Jafza security gate pass, location map etc.
• Coordinate with the drivers to pick and drop off the guests who are scheduled for meetings with the Staff & the Management.
• Handling postal, courier packages addressed to the employees of the organization and forwarding them to the addressed person or department.
• Maintaining records of daily attendance of all Main Office staff and prepare a weekly report & email it to the HR manager.
• Scheduling interviews.
• Preparing offer letters.
• Preparation of documentation for Visa application/ Visa Medicals//Food Medicals
• Travel Booking of employees
• Maintain records of employees (Personal Files)
• Handling petty cash.
• Follow up with employees pending documents for Visa processing and to provide the personal department with all the information / documents required.
• Handle the reception switch board with 10 open lines.
• Receiving, screening & directing calls to the concerned employee.
• Assisting customers with their queries, payments and processing of documents at the front desk.
• Providing clerical and administrative support to the management
• Coordinating the appointments and consultation time of the clients with the management and other employees of the organization.
• Assisting the car loan finance team by handling the paper work,
• Collecting monthly EMI from the customers
• Issuing Post Dated cheques every month to collect instalments.
• To keep a track of staff attendance
• Visiting potential customers for new business opportunities.
• Explaining to them all the schemes we are offering.
• Making accurate, rapid cost calculations, and providing customers with quotations.
• Negotiating the terms of an agreement and closing sales.
• Reviewing your own sales performance, aiming to meet or exceed targets