IT Systems Support & Network Engineer
C.S.A. (a facility building)
Total years of experience :8 years, 7 Months
IT Systems Management Responsibilities
■ Dealing with various sub-contractors for the technical solutions.
■ Planning new IT infrastructure and upgrading to the existing systems.
■ Preparing quotations, sorting for accurate stuff and dealing with accounts dept.
■ Monitoring the activities of the contractors for installation & maintenance of equipment.
■ Reporting to the management about status of the projects and intermediate phases.
Core IT Operations Related Responsibilities
■ Installations & Support for Networking Devices (Routers, Switches, Firewalls, Servers).
■ Planning & implementation of Virtualization (Hyper-V) and VM-Ware ESXi solutions.
■ Installation & Support for Windows Active Directory infrastructure (2008, 2012).
■ Installation & configuration of network printers and scanners in AD domain.
■ Managing the Structured Cabling System that consists on 4-Distributed Frames.
■ Configuration of Firewalls (Fortigate devices) and Windows FW with Adv. Security.
■ Providing secure VPN solutions site-to-site and for mobile clients.
■ Securing the infrastructure on all WAN & LAN levels with Client-Server and standalone solutions.
■ Taking OS and data backups of Servers and all client computers for faster recovery.
■ Installations & Support for various Application Softwares for all LAN computers.
■ Implemented RAID (1 and 5) for Servers and workstations.
■ Implemented SAN and NAS storage solutions for high speed and availability.
■ Monitoring and maintenance of Servers, Switches, Printers and Security network devices.
■ Planned and implemented the secure wireless access for mobile users within the premises.
■ Implemented VLANs for securing internal LAN from mobile and Wi-Fi users.
■ Troubleshooting hardware & software issues for Servers (HP-ProLiant and Dell Power-Edge).
■ Troubleshooting the (L-1, L-2) problems for hardware, software and network connectivity.
■ Remote support for Servers, Firewalls and Client machines.
IT Infrastructure deployment. (for H.O. of a Shipping Company), Sharjah. U.A.E.
April 2015 (6-Weeks)
■ Designed and implemented Structured Cabling for complete head office.
■ Configured Cisco Catalyst POE switched to support data and voice network.
■ Integrated the Etisalat WAN links with LAN for voice and data.
■ Designed and implemented Wi-Fi solution of complete office area.
■ Implementation and customization of Avaya Voice network.
■ Configuration of Avaya server software and client IP Phones.
■ Configured hardware based Firewall (Fortinet 60D).
■ Configured RAID 1 (Mirroring) for Windows server 2012 OS.
■ Configured RAID 5 (Parity) for shared data drives.
■ Configured Server Visualization, based on Hyper-V.
■ Implemented NAS as portable backup media for data.
■ Configured DHCP, DNS and Active Directory services.
■ Configured data shares and assigning permissions for users.
■ Administration of Offline Etisalat (.ae) emails of the company.
■ Ms-Outlook configuration for all PCs and Mobile devices.
Implemented Secured Site-to-Site VPN (for a Semi-Govt. Project), Dubai, U.A.E.
March 2015 (1-Week)
■ Designed, Configured and implemented 2 Firewalls (Fortinet 40C) for both site LANs.
■ Configured Secured Internet access for users on both sites.
■ Configured IPSec Site-to-Site VPN for secure access of database servers on both sites.
■ Configured Secured VPN Client-to-Site access for admin PCs.
■ Implemented IP Scheme (Subnetting ) for both sites of the VPN,
■ Remote testing and troubleshooting for Fortinet VPN and servers.
Remote Access of CCTV Servers (for 3 sites of a Software Company), Dubai, U.A.E.
January 2015 (2-Weeks)
■ Configured all CCTV Security servers for secure WAN access.
■ Configured Routers on each site to securely forward the ports.
■ Configured mobile devices with secure access to each site for streaming.
Network Optimization & Security (for a Free Zone Company), Sharjah, U.A.E.
November 2014 (1-Week)
■ Detected and eliminated security breach (Phishing) in company's LAN.
■ Designed and Implemented policies to secure the LAN and WAN access.
■ Configured Firewall (Fortinet 60D) for secure internet access.
■ Implemented policies in Fortinet firewall for WAN access protection.
■ Configured DHCP, DNS Servers and Active Directory services for LAN.
■ Implemented Trend Micro (Client-Server) worry free security software for LAN computers.
■ Recommended hardware and software upgrades to the PCs and Servers.
Completed Graduation with 2-Major and several small Projects. Major Projects Include... Intelligent Boss: Decision Support System for schools activities. Automated the enrollment process. School event organization. Remote Watch System: An Information System linked to modem hardware. Captured the customer's phone number at first ring. Displayed the customer's info before attending the call.