Pete Russel Danganan

Oversee daily operations during assigned shifts, ensuring service standards and operational
policies are adhered to.
Train, schedule, and supervise team members, addressing performance issues and facilitating
communication between staff and upper management.
Address customer complaints and feedback promptly, ensuring high levels of customer
satisfaction.
Monitor stock levels, order supplies as needed, and manage inventory to minimize waste and
ensure availability of products.

Skillfully prepare and serve a variety of coffee and tea beverages according to recipes and
customer preferences.
Provide excellent customer service by taking orders, answering questions, and making
recommendations based on customer preferences.
Ensure all coffee machines and equipment are in good working condition through regular cleaning
and maintenance.
Upsell products and promotions, assist in maintaining an appealing display of products, and
manage cash transactions accurately.

Create and manage staff schedules based on workload forecasts and employee availability to
ensure adequate coverage.
Analyze key performance metrics to assess productivity and efficiency; make recommendations for
improvements.
Serve as a point of contact between management and staff, relaying important information and
updates.
Address staffing challenges and operational issues as they arise, providing solutions that maintain
workflow and productivity.

Assist with food and beverage service at events as needed, providing flexible support based on
client demands.
Prepare dining areas by setting up tables and chairs, and assist with cleanup after events.
Interact with guests to take orders, serve food, and address any requests or concerns during the
event.
Ensure compliance with health and safety regulations during food service, including maintaining
proper hygiene practices.

Assist in preparing and assembling food items according to company standards and recipes.
Greet customers, take orders, and serve food and beverages while ensuring a positive dining
experience.
Maintain cleanliness in the dining area and food preparation zones, including washing dishes and
sanitizing surfaces.
Collaborate with team members to ensure smooth service flow, helping where needed to meet
customer needs efficiently.