ASSISTANT MANAGER
Burger King
Total des années d'expérience :12 years, 6 Mois
ASSISTANT MANAGER
Burger King
April 02, 2011 - present
First Foods Company L.L.C.
Dubai, U.A.E
•Responsible for the planning, execution, raw material procurement, shift planning, labor scheduling, restaurant maintenance, cost reduction, safety and hygiene.
•Implements and promotes product quality and workplace safety awareness programs, policies and procedures.
•Reviews and analyzes production, quality control, maintenance, and operational reports to determine causes of non-conformity with product specifications and production problems.
•Participates in budget planning, cost control, forecasting with regard to sales production and finance. Sets up local store marketing plan and objectives.
•Participates in Team Member’s training and development in order to enhance their skills and performance. Promotes team spirit and customer mania.
•Maintains public relations and seeks guest’s complaints effectively and promptly.
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RESTAURANT MANAGER
Little Ceazar's Pizza
April 02, 2010 - October 02, 2010
Kuwait American Food Stuff Company
State of Kuwait
• Maintains public relations and seeks guest's comments and suggestions to ensure their satisfactions. Handles guest' complaints effectively and promptly.
• Implements & explains any new product or system to the team.
• Implements local store marketing for restaurant as per planned, participates in analyzing results.
• Maintains all chain products / items available for selling, making sure of its quality and freshness.
• Implements all marketing plans in the restaurant as per set by the Marketing Department, monitor progress and results on periodical basis.
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RESTAURANT MANAGER
August 03, 2005 -July 16, 2009
Hardee's Hamburgers
Kuwait Food Company (Americana), Sharjah U.A.E.
• Responsible for the planning, execution, raw material procurement, shift planning, labor scheduling, restaurant maintenance, cost reduction, safety and hygiene.
• Implements and promotes product quality and workplace safety awareness programs, policies and procedures.
• Reviews and analyzes production, quality control, maintenance, and operational reports to determine causes of non-conformity with product specifications and production problems.
• Participates in budget planning, cost control, forecasting with regard to sales production and finance. Sets up local store marketing plan and objectives.
• Participates in Team Member's training and development in order to enhance their skills and performance. Promotes team spirit and customer mania.
• Maintains public relations and seeks guest's complaints effectively and promptly.
June 2002 - June 2004
Kentucky Fried Chicken
Kuwait Food Company (Americana), Sharjah, U.A.E.
• Participates in setting & implementation of labor schedules for all staff.
• Participates in Team Member's work orientation & training. Setting development plans for all crew staff.
• Evaluating staff as per company policy.
• Participates in reviewing and analyzing the Profit & Loss of the restaurant.
• Fulfilling all restaurant supplies (raw materials, paper products, packing materials .etc.) in coordination with Area Manager & stores department.
MCDONALD'S PHILIPPINES
RESTAURANT MANAGER
June 1996 - March 2001
• Maintains public relations and seeks guest's comments and suggestions to ensure their satisfactions. Handles guest's complaints effectively and promptly.
• Supervises the implementation of safety & security regulations in the restaurant.
• Submits all required reports on targets time to the Restaurant Manager.
• Coordinates & schedules customer reservation for birthdays, school visitations & any other social events.
• Implements & explains any new product or system to the team.
• Implements local store marketing for restaurant as per planned, participates in analyzing results.
• Maintains all chain products / items available for selling, making sure of its quality and freshness.
• Implements all marketing plans in the restaurant as per set by the Marketing Department, monitor progress and results on periodical basis.
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1992 - 1996 Computer Science Major in Programming (Graduate) AMA Computer College Quezon, City, Manila, Philippines