Steering Committee Member
Hellenic Management Association -Institute of HR Management
Total years of experience :30 years, 3 Months
Elected member of the Greek Management Association assigned to the Human Resources Management branch of the Association. Elected for two years by HR professional peers to promote the interests and the value HR can add in the organisations.
Key Expertise:
• Setting a country-wide strategy to promote and disseminate the application of human resources management throughout enterprises and organizations, that are active in Greece.
Achievements:
• Participated in the organisation of two annual conferences of “The Big HR Debate”. The event is addressed to top-level executives currently active in the field of HR Management, whereby HR practices, strategies and policies are put under the microscope of the interested parties
Responsible for heading three areas; (i) Organisational Design (ii) Job Evaluation and (iii) HR Policies, for Qatar Airways and its subsidiaries including all outstations worldwide. The scope of work spreads across diverse industry sectors; aviation, ground handling services, retail, hospitality, catering, cargo and airport management.
Furthermore, as part of the remuneration team I am involved in a number of compensation and benefits projects by providing internal consulting services as a subject matter expert on pay, promotions, job design/classification, new position offers and benefit programs. Provide guidance and recommendations to managers and HR Generalists on all compensation and benefits issues. Communicate with, educate and train all levels of management and employees on compensation, classification and benefit matters. In coordination with C&B process owners develop and monitor local compensation and benefit strategies to maintain market competitive benefit programs. Participate in surveys and analyze information from third party benefit survey providers to identify changes in the market. Formulate recommendations for compensation and benefits changes and provide rationale for benefit plan design changes and/or changes to benefit policies.
Key Expertise:
• Organisational Design
• Job Evaluation
• HR Policies
• Compensation and Benefits
Achievements:
• Set up two teams; the team responsible for the Job Evaluation process and the HR Policies team.
• Group-wide responsibility for Organisational Design in an effort to rationalise workflows and minimise duplication of effort.
• Raised awareness within HR and Line Management of Job Analysis and Job Evaluation through a series of informative sessions and one-to-one meetings.
• Reviewed and proposed amendments to the existing HR Policies and drafted additional ones which were approved by the GCEO and implemented.
• Assigned by the Nationalisation team as a mentor to a number of young Qatari HR Professionals.
• Creation of grading and organisation structure for a new hotel (new Doha Airport airside Hotel).
• Analysis of hotel compensation and benefits market data, proposal and implementation of salary grades for all hotel staff levels.
• Assisted Hotel General Manager in the creation of Job Descriptions and Job Evaluations for all roles along with respective remuneration ranges.
• Lead a number of outstations’ (in various countries) remuneration revisions.
Pharmathen SA - Greek Multinational Pharmaceutical Company - 800+ FTE's in 8 locations worldwide (Greece, UK, N.America, Jordan, India, Asia).
Reporting to the CEO. Managing a team of 6 HR professionals.
Originated and lead Human Resources practices for the Group both in Greece and its International affiliates, partnering with Top Management to enable the execution of business strategy and achievement of objectives.
Key Expertise:
• Managing a diverse - multicultural workforce from an HR perspective
• HR Advisory
• Performance Management
• Competencies
Achievements:
Design and implementation of:
• new policies for all off-shore locations
• new grading structure group-wide
• new performance appraisal system based on job family competencies
• a separate performance management system based on target-setting for the business development team only
• new compensation and benefits policies.
Hay Group - Management Consultants
Standing Member of the Country Management Team, reporting the the Managing Director. Under the Operations Management agenda I had full responsibility for the consulting team with prime accountability to ensure the delivery of projects within set deadlines and at top quality standards, utilising resources in the most efficient and effective manner.
Key Expertise:
• Top Team Effectiveness,
• Performance Management Systems,
• Goal Setting Methodologies,
• Design of Reward Policies,
• Job Design and Evaluation,
• Career Planning and
• Employee Relations.
Achievements:
• Participated in a number of international projects in the Middle-East and Egypt assisting local organisations in the design of job structures and grades and in effectively communicating change.
Standing Member of the Country Management Team. Dual role with an overall responsibility of the HR issues for the Hay Group Athens Office (internal clients’ focus) and the provision of Consulting services and advisory to external clients’.
Achievements:
• Internal HR: Design, introduction and implementation (all within 4 weeks) of a new Performance Management Policy and System, including target setting using a combination of Balanced Scorecard and SMART Objectives.
• Consulting: Portfolio of clients include organisations from a variety of sectors and countries such as multinational pharmaceuticals, telecoms, heavy industry, oil & gas and energy sector companies. Indicative clients: Sanofi Aventis, Hellenic Petroleum, Mapna-Tuga (Iran).
Overall responsibility of the HR unit.
Standing Member of the Country Management Committee.
Key Expertise:
• Performance Management,
• Compensation & Benefits,
• Career Development and Talent Management,
• Staff Attitude Surveys,
• Managing a sale of business from a HR perspective,
• Formulation and execution of staff redundancy packages and VEP.
Achievements:
• Facilitated the smooth transition of employees to the new employer while maintaining low turnover levels through proactive initiatives during the period prior the M&A with the local RBS unit in 2008
• Designed and implemented a Performance Management Plan that effectively managed the low performers, as part of the 2007 “high levels of performance” HR agenda.
• In 2006 HR was asked to participate in various EMEA Project Teams and play a key Business Partner role in supporting the Bank’s growth agenda including the set up of a new business line within the existing set-up.
• Since mid 2005 the Country Board assigned to HR the responsibility of introducing ways of embedding a High Performance Culture in the local organisation.
• Regional responsibility: in 2005 lead a team of country HR Heads as part of an EMEA regional project on issues surrounding “Recruitment, Retention and Integration within the Bank”.
• During 2003-4 and while the partial sale of business was still ongoing, the Bank went through a global centralisation/ rationalisation process where a number of local staff had to be made redundant. The whole local project was managed and executed with no labour issues arising or business disruption The preparation & handling of the “HR Due Diligence” process was identified as “Best of Class” among a number of other ABN AMRO locations.
• It is worth mentioning that the operation throughout the years run smoothly and free of labour unrest irrespective of the various turbulence caused as a result of continuous centralisations and inevitable staff reductions.
• Re-boosted local training & development. Initiated executed and supported the implementation of a Management Development Programme, e-learning courses, and outdoor development programmes.
Key responsibilities:
• HR Advisory role (Consumer & Wholesale Banking)
• Performance Management
• Compensation & Benefits
• Policies and Greek labour law related issues
• Recruitment
Achievements:
Designing, introduction, and implementation of;
• Job descriptions
• Job evaluation
• Job grading
• New bonus scheme
• Salary administration system
HR Generalist
Lecturer in Decision Support Systems (Part Time) Nov 96 - Jun 97
Centre of Management and Administration - Greece, in collaboration with the University of Glamorgan - Wales
Co-leader in a IT solution for Finance & Marketing Projects.
Human Resources Payroll Officer.
Management Trainee Jul. 90 - Dec. 90 & Jul. - Sep. 1991/1992/1993
George E. Valtazanis, Representative for the ICI Packaging Group-Greece.
Summer Intern - NCR - Cyprus - Regional Management office for Middle East
Lancaster University - UK Degree: MSc. in Information Management 1994 - 1995
Technological Educational Institute - Greece Degree: BSc. in Business Administration (Honours: 1st out of 153 - Grade 7,7/10) 1991 - 1994