Peter Mupondi, Customer Service Agent

Peter Mupondi

Customer Service Agent

National Handling Services

Location
Zimbabwe
Education
Diploma, Diploma in Primary Education
Experience
5 years, 1 Months

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Work Experience

Total years of experience :5 years, 1 Months

Customer Service Agent at National Handling Services
  • Saudi Arabia
  • January 2008 to January 2013

Cargo, Ticketing, Load control, Check in, Baggage Tracing

Customer Service Supervisor
  • May 2013 to

for Comair and Air Namibia
Responsibilities
Load control
Ticket sales and Reservation
Air Craft Turnaround
Supervising:-
-Check in
-Baggage loading/offloading
-Passenger embarking/disembarking
-Cleaning of the aircraft
- movement of ground equipment to and fro the aircraft

Education

Diploma, Diploma in Primary Education
  • at Bondolfi Teachers’ CollegeSecondary school
  • December 2007

Specialties & Skills

Customer Service
Teaching Skills
Travel Logistics
Team Building
Staff Training
CUSTOMER SERVICE
DRIVING
FIRST AID
LANGUAGES
LEADERSHIP
MATHEMATICS
SUPERVISORY SKILLS
TÉCNICAS DE SUPERVISIÓN

Languages

English
Expert

Training and Certifications

Amadeus Reservation Fares & Ticketing (Certificate)
Date Attended:
July 2013
Dangerous Goods For Passenger Handling (Certificate)
Date Attended:
September 2013
Ramp Control (Certificate)
Date Attended:
January 2014
Ramp Control (Certificate)
Date Attended:
January 2014
Passener Handling (Training)
Training Institute:
British Airways
Date Attended:
July 2013

Hobbies

  • Wacthing Air Craft Investigation Channels
    It makes me grow everyday in my Aviation career
  • Wacthing Air Craft Investigation Channels
    It makes me grow everyday in my Aviation career