Banker
Credit Bank Of Iraq
Total years of experience :1 years, 1 Months
• Resolved service problems by clarifying the customer's complaints through phone calls, emails and social media.
• Tackled assignments in compliance with the established guidelines.
• Kept records of customer interactions, processed customer accounts and filed documents.
• Initiated bank fund transfers both locally and internationally.
• Recommended potential products and services to the management by collecting customer information and analyzing customer needs.
• Acted as the financial advisor to customers and non-customers.
• Outlined detailed action plans to improve customer experience.
• Prepared products and services reports by collecting and analyzing customer information.
• Ensured that all work equipment were in good functioning order at all times.
• Prepared products and services reports by collecting and analyzing customer information.
• Recorded inbound and outbound documents.
• Performed office duties like filling, scanning, printing and photocopying.
• Supported senior organization leaders by delivering reports outlining performance to drive process improvements.
• Ensured proper reporting of all incidences that could arise.
• Ensured availability of required necessities at the reception desk like the stationeries.
Assistant Auditor
J.N Thindi & Company
• Posted invoices and bills into the QuickBooks system.
• Posted bank statement into the system.
• Reconciled bank statement posted.
• Vouched the clients' expenses and sales during audit work
• Recorded daily petty cash transactions.
• Filed monthly returns like withholding tax, P.A.Y.E, N.S.S.F and N.H.I.F.
• Made monthly payments for the returns.
• Did general office filling, Photocopying, printing and scanning.
MASTERS DEGREE