Human Resources Coordinator
Radisson Blu Hotel
مجموع سنوات الخبرة :2 years, 3 أشهر
DEPARTMENTAL TASKS:
- Assist colleagues in their queries in a friendly proactive manner and follow up to ensure all queries are responded to.
- Handling of the application of Employment visa, medical for new colleagues, Occupational Health Card for food handlers, Cancellation for Leavers.
- Conduct initial orientation, documentation, and touring around the hotel for the new joiners.
- Prepares Offer Letter, Employment Contract, Payroll Authorization or Change of Status for all colleagues.
- Encoding newly joined staff.
- Issue locker and apartment room keys to new associates and maintain records.
- Prepare/type reports, memorandums and any other correspondence.
- Establish, maintain and update employee files.
- Responsible for handling office matters competently.
- Coordinate and liaise with all the departments of the hotel.
- Responsible for the maintenance of HRD calendar, diary management/trace system as required.
- Manage travel booking for employees going on vacation and ensure LPO is duly signed before ticket is issued.
- Maintain records of probationary and annual Development Dialogue.
- Prepare probationary letters for colleagues who have completed successfully.
- Responsible for passport safe-keeping.
- Ensure that new colleagues have their employment visa ready before commencing employment, along with medical screening and occupational health card for food handlers.
- Administer attendance sheet and lieu accruals for payroll processing on a monthly basis.
- Organizing Staff welfare committee activities.
- Keep track of Passport and visa expiry date.
STAFF ACCOMMODATION:
- Carry out monthly inspection of the staff accommodation.
- Coordinate maintenance with the Building Security
- Ensure that new staff has their accommodation ready to be occupied.
SECURITY, HEALTH AND SAFETY:
- Maintain high confidentiality in regards to guest privacy.
- Report any suspicious behavior of guests and staff to the General Manager and Security.
- Notifies housekeeper regarding lost and found objects.
- Ensures that all potential and real hazards are reported appropriately immediately.
- Fully understands the hotel’s fire, emergency, and bomb procedures.
- Follows emergency procedures to provide for the security and safety of guests and employees.
- Works in a safe manner that does not harm or injure self or others.
- Anticipates possible and probable hazards and conditions and notifies the Manager.
- Maintains the highest standards of personal hygiene, dress, uniform, appearance, body language and conduct.
MISCELLANEOUS:
- Communicate effectively with guests, colleagues, and supervisors.
- Display a “Yes I Can!” attitude towards guests and colleagues at all times.
- Handle difficult situations effectively.
- Attend meetings and training required by management.
- Is fully aware of Radisson BLU service concepts.
- Is fully aware of all current promotions.
- Communicate effectively with customers, colleagues, and supervisors.
- Accept flexible planned work schedule necessary for uninterrupted service to hotel guests.
- Maintain own working areas, and materials clean, tidy and in good shape; reports defective materials and equipment to the Manager
- Continuously seek to endeavor professionalism in own job function.
- Dealing with the payroll processing every payroll cutoff date to ensure payment of all salaries of all staff members.
- Manage the HR reception desk to ensure all colleagues’ queries are responded or directed to the relevant HR colleagues in a courteous and helpful manner.
- Provide administrative support to colleagues including issuance of letters and application forms to ensure colleagues’ requests are accommodated.
- Maintain internal communication mediums to ensure they are eye catching and current including the update of daily shift brief, notice board, colleague arrival list, invitations, birthday lists and reminders for training courses.
- In charge of the colleague recognition program (You Are Amazing) from nomination to voting process and final preparations of the event along with congratulatory letters, certificates, prizes, event slides, coordinating with departments for attendance of nominees, event venue set-up and food and beverage requirements.
- Updating and maintaining all files of all colleagues of the hotel.
- Passport and visa tracking of passports of all colleagues in the hotel.
- Handling of visa applications and medicals for all new colleagues joining the hotel roster.
- Inputting of new colleagues data on the payroll system (Oasys eHCM 3.5) and maintaining and updating all information of all colleagues to keep up to date data.
- Overseeing attendance and lieu accruals for payroll every month.
- Organizing colleague sporting events for cricket, football and basketball.
- Administer the on-boarding activities and induction plans for colleagues to ensure the arrival process is efficient and welcoming
- Ensure that all equipment in the Human Resources office is maintained to ensure maximum productivity
- Prepares Purchase Requisitions and follows up with purchase department for timely delivery and payment.
- Updates expense tracking sheet to ensure that Human Resources expenses are within budget.
- Supports the learning and Development department in planning the Monthly Training Calendar.
- Prepares summary of Training Hours Report and verifies records submitted by all departments.
- Assist in the set up of training locations.
- Perform any other duties that may be reasonably required.
- Data entry of products purchased by the clients
- Assist clients for their season purchase orders of Adidas and Reebok products
- Provide the clients with various products information
- In charge of the corporate front desk
- Provide information to exhibitors regarding future events and booking of space in DWTC
- Gather data and feedback from exhibitors for the upcoming / future exhibitions
- Dealt with numerous queries from the exhibitors and visitors
- Assist exhibitors and visitors with various requests
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