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Peter Karam, Account Executive

Peter Karam

Account Executive·Tamada Media

Lebanon

Master's degree, Supply Chain Management and Logistics

Work experience

Total years of experience: 8 years, 11 months

Account Executive

September 2022 - Present

Tamada Media

Dubai, United Arab Emirates

September 2022 - Present

Developed strong relationships with key clients, resulting in a 98% customer satisfaction and retention rate.
Analyzed customer data to identify upselling and cross-selling opportunities, increasing revenue by 25%.
Prepared and presented client proposals, achieving a 31% success rate and securing 6 figures in new business.
Provided status reports to senior management, contributing to accurate decision-making and revenue increase.
Developed and executed marketing strategies, resulting in a 57% increase in revenue through new opportunities.
Participated in launching targeted social media campaigns, achieving a 38% increase in market penetration.

Company industry:
Accounting
Job role:
Accounting and Auditing

Sales Executive

January 2022 - September 2022

IPT Group

Beirut, Lebanon

January 2022 - September 2022

Negotiated and closed 30 high-value deals, exceeding the sales quota and earning the top performer award.
Developed strong relationships with prospects, resulting in an 18% conversion rate and exceeding expectations.
Executed personalized and proactive follow-up strategies, leading to a 75% increase in closed deals and revenue.
Introduced a personalized upsell and cross-sell strategy, increasing the average transaction value by 42%.
Developed and executed a new sales strategy that targeted key accounts, achieving extensive growth in sales.
Implemented a personalized client relationship management strategy, increasing customer retention to 94%.

Company industry:
Sales Outsourcing
Job role:
Sales

Business Consultant

February 2021 - December 2021

ACIE

Beirut, Lebanon

February 2021 - December 2021

Conducted user interviews with various startups, identifying pain points and driving increased product adoption.
Participated in various business workshops and hackathons to generate product ideas across multiple sectors.
Developed and implemented a new product feedback loop that collected user feedback from different sources.
Conducted a market analysis of emerging technologies, identifying promising opportunities for innovation.

Company industry:
Business Consultancy Services
Job role:
Consulting

Sales Executive

January 2020 - February 2021

Fait Maison

Beirut, Lebanon

January 2020 - February 2021

Participated in leading the launch of 60+ new products and offers across multiple regions and several categories.
Increased average deal size by 19% through personalized upselling and cross-selling of complementary products.
Developed and maintained strong relationships with regular customers to increase loyalty and repeat business.
Provided tailored and comprehensive customer service and support, achieving a 99% customer satisfaction rate.

Company industry:
Architecture
Job role:
Sales

Administrative Assistant

January 2019 - December 2019

USEK

Beirut, Lebanon

January 2019 - December 2019

Tracked and optimized procurement processes, achieving 19% cost savings and reducing order fulfillment time.
Ordered, organized, and maintained office supplies inventory, reducing stock depletion occurrences by 85%.
Managed and oversaw a reception area, greeting 200+ visitors monthly and providing excellent customer service.
Organized and maintained confidential files, ensuring 100% compliance with data security protocols and policies.

Company industry:
Administration Support Services
Job role:
Administration

Sales Associate

July 2017 - December 2018

All Brands Factory Outlet

Beirut, Lebanon

July 2017 - December 2018

Designed and implemented personalized customer experiences, leading to a 99% customer satisfaction rating.
Guided and sold 100+ retail B2C customers daily by promptly identifying and addressing customer needs.
Maintained a consistent 100% accuracy rate when entering all customer data into the point-of-sale system.

Company industry:
Manufacturing
Job role:
Sales

Education

Rome Business School

July 2024

July 2024

Master's degree, Supply Chain Management and Logistics

Italy

GPA (point): 3.1 out of 4

GPA (point): 3.1 out of 4

Holy Spirit University Of Kaslik

July 2020

July 2020

Bachelor's degree, Business Administration

Lebanon

Skills

CRMs
Expert
CRMs
Expert
POS systems
Expert
POS systems
Expert
Accounting systems
Expert
Accounting systems
Expert
retail sales software
Expert
retail sales software
Expert
Microsoft Office Applications
Expert
Microsoft Office Applications
Expert
Google Workspace tools
Expert
Google Workspace tools
Expert

Languages

Arabic
Native Speaker
English
Expert
French
Expert
Italian
Beginner

Training and Certifications

Certifications
Microsoft Office Applications and Google Workspace tools

Hobbies

  • Hiking