Petronilla Kiriba, Office Administrator

Petronilla Kiriba

Office Administrator

Roan Services

البلد
كينيا
التعليم
دبلوم, Business Management
الخبرات
17 years, 7 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :17 years, 7 أشهر

Office Administrator في Roan Services
  • كينيا
  • أشغل هذه الوظيفة منذ أغسطس 2008

• Handling all customers’ enquiries.
• Cash handling.
• Following up on the services done to make sure that the customer was satisfied with the work done.
• Checking out on the services provided.
• Dealing with customers.
• Making and receiving calls and other duties assigned to me from time to time. dealing with internal and external correspondence
• Word processing documents, such as letters, presentations and reports
• Monitoring stationery supplies and reordering when necessary
• Using office equipment, such as printers, scanners and photocopiers
• Answering the telephone and directing calls
• Setting up and maintaining filing systems
• Updating information on computer databases

Beauty Therapist Cum Receptionist في Royal Mirage
  • الإمارات العربية المتحدة - دبي
  • يونيو 2006 إلى نوفمبر 2006

• Handling all customer inquiries
• Front office duties which include receiving customers, correspondence with clients,
• Booking in guest for treatments,
• Offering health treatments

Beauty Therapist Cum Receptionist في Serena Hotels
  • كينيا
  • أغسطس 2004 إلى نوفمبر 2005

• Greet visitors
• Booking and making reservation for the treatment as per the guest availability
• Receipting of payment among other duties.
• Issue security passes
• Direct visitors to meetings or appointments
• Offer refreshments
• Handle basic enquiries
• Arrange taxis and other travel requirements
• Accept deliveries keep the reception area tidy
• Offering health treatments e.g. massage, facials, scrubs, manicure, pedicure etc

الخلفية التعليمية

دبلوم, Business Management
  • في Kenya Institute of Management
  • سبتمبر 2007

Specialties & Skills

Booking
Printers
Office Equipment
Databases
Computer studies