Phayas Abdulrahiman Antharathara

• Overall management of the group of restaurants in terms of business, staffing, possessions and accounting.
• Make sure all the staff is proficiently trained to improve service, efficiency and profitability.
• Responsible for controlling staffing and performing employee performance evaluations.
• Handled property functions on daily basis to ensure best performance and persistent upgrading in customer service, employee proficiency and performance, marketing, property ambience and income.
• Responsible for allocating, defining and assigning accountability and authority for particular functions to different departments.
• Ensure highest profits through expenditure and labor management.
• Maintain the best possible standards regarding services including maintenance, cleanliness, sanitation and other facilities.
• Handled all functions which include food services, restaurant, banquet rooms, lounges, kitchen and storage rooms.

• Ensure Efficiency, Productivity and profitability of the program
• Ensure adherence to administration, finance, and HR policies in addition to new company policies, which may be introduces from time to time with the accurate reports, company policies, employee labor standards and human right codes followed and there for the Company does not incur legal issues
• Maintain client relations and development of business growth. Introduction of existing and new contacts within the hotel, recreational and leisure industries and assisting with the nurturing of resulting relationships with the aim of business generation
• Effectively recruit, train and motivate a team of telemarketers - preparing Adverts, Telephonic interviews, face to face interview, group discussion, Orientation, Training
• Conduct regular orientation for the personnel of the participating hotels
• Responsible for the proper financial functions and smooth operation of the program
• Development of business strategies and tactics in pursuit of the company’s goals and objectives
• Organization, advertisement, research, promotion and development of hotel and hospitality marketing schemes
• Set up, administration, control and after sales service of hotel and hospitality marketing programs

• In charge of Fleet sales, show room sales of passenger and commercial vehicles.
• Coordinate with the service department, Marketing Team, administration control and after sales service of new and old cars
• Product Launch - research, promotion and development of sales schemes
• Guide and assist the sales team to Meet the target by following sales process from meet and greet till the delivery of the vehicle
• Effectively recruit, train and motivate a team of Sales Executives - Telephonic interviews, face to face interview, group discussion, Orientation, Training
• Direct dealing with the customers and customer complaints
• Inspection and appraisal of the trade in vehicles, giving the static presentation, live demonstration, preparing the legal documents and executive bonds
• Arranging Auto loans from different banks and private finance companies.

• Overall performance and maintenance of villas and apartments
• In charge of the Guest Relation, Front Office operations and Housekeeping
• Staffing and delegating work to the internal teams
• Dealing with the customers and meeting their requirements
• Purchase in charge of stationery and amenities for various operations
• To verify and approve statements, invoices & other accounts related documents
• Responsible for achieving targets, effective operations, people management
• Promotional activities to improve the sales performance of villas and apartments
• Train the staff to improve their work performance
• Coordination of management and the marketing team
• Responsible for executing work within the given dead lines
• Creating new customers and following up with the customers

• Designing new strategies and responsible for motivating the sales team
• Managing cross functional initiatives
• Dealing with both internal and external customers
• Coordination of marketing and designing team
• Responsible for executing work within the given dead lines
• Creating new clients and following up with the clients
• Design submission and negotiation with the clients
• Coordinating with the design team and production unit for delivering the product at the right time as per specifications

• To assist the manager to make the new marketing strategies.
• Identified and targeted tour operators for high volume of order on a regular basis.
• Responsible for achieving targets, effective operations, people management and customer service
• I carried out my duties with ease and confidence and I was successful in ensuring the best quality service to my clients.
• Corporate sales of the rooms, banquets, meeting halls, conference rooms, and the outdoor catering of the hotel.

• Leading an enthusiastic team of youngsters
• Challenging responsibility to penetrate a very competitive market
• Arranged exhibitions and live demonstrations