Phia Galvez, Sales Manager

Phia Galvez

Sales Manager

Extreme International General trading

Location
United Arab Emirates - Abu Dhabi
Education
Diploma, Hotel and Restaurant Management
Experience
7 years, 7 Months

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Work Experience

Total years of experience :7 years, 7 Months

Sales Manager at Extreme International General trading
  • United Arab Emirates - Dubai
  • September 2013 to September 2014

- Maintaining and developing relationships with existing customers in person, and via telephone calls and emails.
- Acting as a contact between a company and its existing and potential markets.
- Negotiating the terms of an agreement and closing sales.
- Gathering market and customer information.
- Representing the organization at trade exhibitions, events and demonstrations.
- Challenging any objections with a view to getting the customer to buy.
- Advising on forthcoming product developments and discussing special promotions.
- Liaising with suppliers to check the progress of existing orders.
- Reviewing your own sales performance, aiming to meet or exceed targets.
- Gaining a clear understanding of customers' businesses and requirements.
- Making accurate, rapid cost calculations, and providing customers with quotations.
- Attending team meeting and sharing best practice with colleagues.

Sales Manager at Extreme International General Trading
  • United Arab Emirates
  • September 2013 to August 2014

Position: Sales Manager Extreme International General Trading
Dubai UAE
September 08, 2013- Up to date
- Maintaining and developing relationships with existing customers in person, and via telephone calls and emails.
- Acting as a contact between a company and its existing and potential markets.
- Negotiating the terms of an agreement and closing sales.
- Gathering market and customer information.
- Representing the organization at trade exhibitions, events and demonstrations.
- Challenging any objections with a view to getting the customer to buy.
- Advising on forthcoming product developments and discussing special promotions.
- Liaising with suppliers to check the progress of existing orders.
- Reviewing your own sales performance, aiming to meet or exceed targets.
- Gaining a clear understanding of customers' businesses and requirements.
- Making accurate, rapid cost calculations, and providing customers with quotations.
- Attending team meeting and sharing best practice with colleagues.

Assistant Outlet Manager at Lobby Lounge and Sports Bar
  • United Arab Emirates
  • September 2011 to January 2013

Position: Assistant Outlet Manager (Over All In Charge)
Lobby Lounge and Sports Bar
Moevenpick IBN Batttuta Gate Hotel, Dubai, UAE
September 11, 2011 - January 28 2013
Moevenpick Ibn Battuta Gate Hotel is an elegant five-star Arabian-theme city hotel, accessible through its unique 60 metre-high gate, and stands as a tribute to Ibn Battuta, the most famous of Arabic explorers.

The hotel offers guests a unique setting in which to enjoy Dubai's world-class entertainment and shopping. The hotel is located next to the landmark Ibn Battuta Mall, in the heart of new Dubai, close to the Metro, Jebel Ali Free Zone, the new Al Maktoum International Airport, and ten minutes from the beaches of The Palm Jumeirah. Guest Staying at Ibn battuta Gate Hotel will be attended to with exceptional hospitality by the renowed Swiss hotel group Moevenpick Hotel and Resorts.

Assistant Outlet Manager at One To One Hotel - The Village
  • United Arab Emirates
  • March 2008 to September 2011

Position: Assistant Outlet Manager
One To One Hotel - The Village, Abu Dhabi, UAE
March 05, 2008 - September 07, 2011
A tranquil urban sanctuary in the thriving heart of Abu Dhabi. With plans for acres of lushly landscaped palm gardens, this Abu Dhabi four-star deluxe hotel has opened its doors as a unique home away from home for both high-profile business executives and weekend leisure travelers. Contemporary décor and casual ambiance evoke a liberating atmosphere of relaxation, creating a sense of calm throughout our 128 discreet guestrooms, world-class dining venues and modern meeting room facilities.

Job Description
To prepare schedules for all personnel according to the forecast and within the limits of the staffing guide, to ensure adequate manpower at all times and under the guidance of the Food and Beverage Director.

To conduct regular training sessions with the assigned team in line with the departmental SOP's i.e. guest care, service standards, up-selling approach, product knowledge, etc.

To ensure the proper appearance (condition of uniforms) and grooming of assigned staff members. To evaluate the performance of the assigned team and initiate internal promotions.

To tour the outlet and all related areas frequently ensuring the highest possible cleanliness and maintenance standards.

To resolve guest complaints immediately
To establish a close working relationship with the kitchen and liaises with the chef about menu changes, menu presentations and live cooking activities in the outlet.

Responsible to meet and maximize the budgeted monthly revenue of the respective outlet, by exercising constant control of the operational expenses.

at Crown Plaza
  • United Arab Emirates
  • to November 2008

• Gin Training, Crown Plaza- Abu Dhabi, UAE (November 13, 2008)

• International Computer Driving License Advanced, (February 27 - May 22, 2009)

at Crown Plaza Hotel
  • United Arab Emirates
  • June 2008 to June 2008

• Mixology, Crown Plaza Hotel- Dubai, UAE (June 05, 2008)
• Dilma Tea Training, Training Room- One to One Hotel Abu Dhabi, UAE

at Crown Plaza
  • Kuwait
  • to June 2008

(June 15, 2008)

at Café Richard
  • United Arab Emirates
  • January 2008 to February 2008

( January 28, 2008 - February 2, 2008)
• Basic Food Hygiene Training, UAE ( March 25, 2008)

• Coffee Training, Conducted by Café Richard (April 30, 2008)

• Wine Training, Spinneys Abu Dhabi UAE (May 13, 2008)

Waitress at Aberden Court- Café De Chine Philippines
  • January 2007 to October 2007

Position: Waitress Hotel: Aberden Court- Café De Chine Philippines
January 25, 2007- October 19, 2007

Waitress at Molinare Café Philippines
  • June 2006 to December 2006

Position: Waitress Restaurant: Molinare Café Philippines
June 6, 2006- December 10, 2006
SPECIAL SKILLS
• Has the capability in dealing with people
• Good communication skills
• Fast learner and flexible
• Computer literate
• Good wine knowledge
• Good knowledge in cigar
• Understand P&L

TRAININGS/SEMINARS ATTENDED
• Culinary Session Fish Monterey Philippines,

• Nestle Philippines Rockwell

• Philippine Airline Catering Service, August 30, 2004

• World Food Expo, World Trade Center Philippines

• WG&A Supper Commerce Inc.
Global Food Factory Corporation (September 08, 2004)
• Integrated Hotel Restaurant and Passenger Ship Operation, Myr-Jim Training Center

Education

Diploma, Hotel and Restaurant Management
  • at Under de la Salle University Philippines
  • January 2006

Tertiary: Hotel and Restaurant Management Inclusive date of attendance: 2004-2006 NCC Under de la Salle University Philippines Muñoz EDSA Quezon, City

Specialties & Skills

CLOSING
CLOSING SALES
COOKING
LANDMARK
MAINTENANCE
STAFFING
TELEPHONE
TRAINING

Languages

Arabic
Beginner