Phon pvn

• Greet guests in a friendly and professional manner
• Provide information about the hotel, rooms, and facilities
• Respond to phone inquiries, email and messages in a timely manner
• Take and manage room booking by phone, email or in person
• Update the reservation system and ensure accurate records
• Handle check in, check out paperwork and billing
• Prepare room bills, checking guests out and taking payments
• Prepare daily reports for management