Sr. customer service executive
Convergys India
Total years of experience :4 years, 2 Months
1) Help the customer in billing issue, explain the product query over the phone. Any kind of product related query solve the problem over the phone.
2) Send the reports to Team leader and manager by the end of the shift by using outlook.
3) Maintain the weekly, monthly performance report and update to team member time to time.
4) Belive in team work and dedication.
