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Pia Donna Acosta

Asst Outlet Manger

Location:
United Arab Emirates - Dubai
Education:
Bachelor's degree, HOTEL & RESTAURANT MANAGEMENT
Experience:
3 years, 4 months

Work Experience

What's your work experience? Your experience is one of the most important sections in a CV.
List all relevant responsibilities, skills, projects, and achievements against each role.  If you're a fresh grad, you can add any volunteer work or any internship you've done before.
Add Experience

Total Years of Experience:  3 Years, 4 Months   

March 2012 To August 2012

Asst Outlet Manger

at Holiday Inn Bur Dubai
Location : United Arab Emirates
March 2012-Present
Holiday Inn Bur Dubai
BurDubai Embasy District
Asst Outlet Manger

• Incharge in 3 Outlet
• Take in production orders and convey them to the production team.
• Ensure that the production targets are met and there is a balance in supply and demand.
• Ensure that the quality standards of product are met.
• Handle machinery problems if any.
• Give regular production reports to superiors.
• Report to the general manager regarding all the developments in his/her domain.
• See to it that the sales team is maintaining a high quality level of service.

Outlet Asst Manager

at Anantara Desert Island Resort and Spa
Location : United Arab Emirates
July 9 2008- 1012
Anantara Desert Island Resort and Spa
Sir Baniyas Abu Dhabi U.A.E
Sea Food Thai Fine dining
Outlet Asst Manager
• Reports duty on time
• Perform duty according to hotel policies
• Responsible for daily 15 minutes training
• Take over if manager is not around
• Maintain proper rapport in an outlet
• Closing reports of every day sale
• Appraising Staff probationary period
September 2006 To February 2008

SUPERVISOR

at Hotel JAL Fujaira Resort and Spa
September 2006-February2008
Hotel JAL Fujaira Resort and Spa
Fujaira, United Arab Emirates
(Italian) all Day dining Restaurant

SUPERVISOR
• Keeping maintenance operations running smoothly and efficiently
• Promoting teamwork & Maintaining discipline
• Keeping morale high &Getting the right person time on the job at the right
• Maintaining the quality and the quantity of work
• Checking and inspecting jobs and personnel Preventing accidents and controlling hazards and hazardous material
• Planning and scheduling work Training personnel
• Procuring the supplies and equipment to perform the work Inspecting, caring for, and preserving equipment
• Giving orders and directions Maintaining liaison with other units, departments, and divisions
August 2005 To September 2006

at Al Murooj Rotana Hotel
Location : United Arab Emirates
August 2005-September 2006
Al Murooj Rotana Hotel and suites
Dubai, United Arab Emirates
All Day Dining
December 2002 To December 2002

ORDER TAKER/ CASHIER/ WAITRESS

at Metro Bar and Restaurant
ORDER TAKER/ CASHIER/ WAITRESS
December 2002 Metro Bar and Restaurant
Fukushima Ken Date Matche Japan
December 1999 To December 1999

GUEST RELATION OFFICER

at Las Marias Bar and restaurant
GUEST RELATION OFFICER
December 1999 Las Marias Bar and restaurant
Baguio City, Philippines
March 1999 To March 1999

SENIOR WAITRESS

at Camp Jhon Hay
SENIOR WAITRESS
March 1999 Camp Jhon Hay/ 19th tee Coffee shop
Baguio City, Philippines

GUEST SERVICE AGENT/ FRONT LINER
• Ensure incoming guest are given the highest possible personal service
• Deals swiftly, efficiently and sensitively to guest complaints & follow through • Ensure accurate posting of food & beverage and ancillary charges
• Receives payments by cash, cheque, credit card or account, adhering to the company credit policy at all times
• Ensure the bills are checked and closed correctly at the end of the shift based on standard policy

Education

What's your educational background?
Let employers know more about your education; remember, be clear and concise.
March 1999

Bachelor's degree, HOTEL & RESTAURANT MANAGEMENT

at UNIVERSITY OF BAGUIO
Location : BAGUIO, Philippines

Bachelor's degree,

at University of Baguio
College Bachelor of science in University of Baguio
Hotel and Restaurant Management

Diploma,

Vocational Care Giver MMS Training Center

Specialties & Skills

Languages

Do you speak more than one language?
For some jobs, fluency in one or more foreign languages is a plus, so add your language skills to get better results.

English

Beginner

Tagalog

Beginner

Italian

Beginner

Thai

Beginner

Training and Certifications

WINE TRAINING,GUEST SATISFACTORY ( Training )

WSET WINE TRAINING
June 2013 (20 hours)

GUEST SATISFACTORY ( Training )

ANANTARA
April 2014 (20 hours)

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