بيير Wambolt

Support clients in the design, delivery, and evaluation of training.

Drove the training process for an international luxury property rental company. Reported to the Director of Human Resources.

Main responsibilities

• Implemented training standards and procedures;
• Worked with business leaders to establish training plans (including timelines, budget, learning objectives, modalities, and key performance indicators) in support of business objectives;
• Collaborated with internal stakeholders and external partners throughout the training process;
• Developed training materials, including manuals, job aids, and PowerPoint presentations;
• Coached people-leaders on change management, training, and coaching best practices;
• Delivered training sessions on-site and remotely;
• Evaluated the success thereof using key performance indicators;
• Trained new hire employees, their integration into the company, and monitor their progress.
• Collaborated with stakeholders to determine and improve business processes.

Key achievements

• Co-led a leadership initiative, which touched on recruitment, retention, and development;
• Led the training initiatives for the launch of a new enterprise resource planning system and a new job role.

Managed enterprise-wide training initiatives for an employee benefits consulting and outsourcing firm. Reported to the Training Manager.

Main responsibilities

• Implemented training standards and procedures;
• Worked with business leaders to establish training plans (including timelines, budget, learning objectives, modalities, and key performance indicators) in support of business objectives;
• Collaborated with internal stakeholders and external partners throughout the training process;
• Developed training materials, including manuals, job aids, and PowerPoint presentations;
• Coached people-leaders on change management, training, and coaching best practices;
• Delivered training sessions on-site and remotely;
• Evaluated the success thereof using key performance indicators;
• Trained new hire employees, their integration into the company, and monitor their progress.
• Collaborated with stakeholders to determine and improve business processes.

Key achievements

• Led training initiatives for the acquisition of three companies;
• Led the implementation initiative for the launch of a business unit’s largest contract to date;
• Led the training initiative for the launch of three corporate enterprise resource planning systems;
• Co-led a leadership initiative, which touched on recruitment, retention, and development;
• Led the training initiatives for the launch of three new services and two new job roles;
• Transitioned a training department’s operations from English-only to English/French, including the translation of hundreds of courses, training documents, and curricula;
• Launched a corporate training portal.

Financial services representative: offer financial services to the bank’s clients. Reported to the Team Leader.

Taught English to employees of the Government of Canada. Reported to the Director of Instruction.

Taught English to Japanese students in Tokyo. Reported to the School Manager.

Collaborated with clients to bring up-to-date accounts in arrears to good standing. Reported to the Team Director.