Senior System Administrator (Full-time Employee)
Holland Imports Inc.
Total years of experience :23 years, 4 Months
Managing all current and future company-wide IT initiatives including budget proposals, Data Centre Hardware and Software acquisition, management of the data centre and staff, and acting as a Solutions Architect, proposing efficient and cost effective ways of consolidating the data centres for 4 sister companies (currently operating independently) over the next year and implementing a new ERP system as well as a POS system. In this capacity, I work with a multi-million dollar budget and report directly to the president. Together, these 4 companies support a staff base of over 400 with operations extending to over 10 cities across Canada. Environment: VMware, ESX Server (5.x), vSphere, vMotion, Windows Servers (2008/2012), and Linux Servers, Active Directory, SQL Server (2008), MySQL, Apache, IIS, DNS, Active Directory, SAN, NAS, Exchange Server, SharePoint Server (2007/2010), SCCM.
Working with multiple clients including some Fortune 500 businesses to provide a wide range of services from system administration, deployment, capacity planning, software installation and licensing, to identifying and defining the scope of needs and providing solutions. Project management, budgeting, timelines, and leading technical teams. Environment: VMware, ESX Server (4.x/5.x), vSphere, vMotion, Windows Servers (2000/2003/2008/2012), and Linux Servers, Active Directory, SQL Server (2000/2005/2008), MySQL, Active Directory, SAN, NAS, Exchange Server, Windows Media Server, SharePoint Server (2007/2010), CIC (Client Interaction Centre), SCCM, Vault, Visual Studio, UML, Microsoft Project.
With a multi-million dollar annual IT budget, I provided day-to-day system administration and desktop support services and managed various issues related to software, hardware, and the network in a mission-critical environment that consists of a Data Centre, HP Blade Centres, SAN, NAS, iSCSI, FCoE, ESX, VMware, vSphere, vMotion, vCould, Windows Servers(2003/2008/2012), Active Directory, Windows 7/8, SCCM, Exchange (2007/2010), MS SQL (2005/2008), BES, Lync, Office 365, Oracle.
Day-to-day on-site as well as remote administration and maintenance of the network, servers, users, software, hardware, at multiple locations in BC. The environment consists of a Data Centre, Call Centre, and utilizes VMware, ESX, Blade Centre, IBM, Dell, HP, NAS, Windows Servers, Active Directory, Windows 7/8, Exchange, BES, Lync, SQL, and Oracle to name a few.
Management of all IT aspects of 2007 and 2008 Annual Pacific Dental Conference held in Vancouver including Needs Analysis, Management of Database Servers, CRM System, Phone System, COTS, Registration and POS System, Audio Visual equipment, Purchasing, and Budgeting, Software Licensing. Environment: Exchange Server, Windows and Linux Servers, Active Directory, SQL Server, MySQL, DNS, TCP/IP, DHCP, Apache, IIS, ASP, Perl, VBScript, HTML, XML, JavaScript, Microsoft Project, Veritas/Symantec Backup Exec, PBX Phone System.
Management of the IT operations of the call centre, consisting of over 350 local and remote users as well as a data centre of IBM, Dell, and HP Proliant servers running Windows and Linux Servers with Active Directory, Exchange, SQL, and Microsoft CRM to name a few. Working with business partners, stakeholders, internal IT staff, and external clients to plan, design, and develop various online systems and processes that integrate with the CRM, the inventory system, and other internal systems for streamlining various Affiliate programs offered to new and existing partners. Project management, IT hiring, departmental budgeting, setting timelines, software implementation and integration, task and resource assignment, and purchasing decisions. Environment: Windows and Linux Servers, Active Directory, Exchange Server, SQL Server, MySQL, Veritas Backup Exec, vTiger, Visual SourceSafe, Visual Studio, Visio, SalesForce, Microsoft Project, Servers, ASP, VBScript, Perl, SSH, Winbatch, Shell Scripting, HTML, XML, JavaScript, Microsoft Project, PBX Phone System, CIC Interaction Client Phone System, Voice and Data delivery, Unified Messaging, PRI, T1.