Free Lancer
None
مجموع سنوات الخبرة :16 years, 5 أشهر
Corporate & Walk In)
Key Responsibilities:
•Provide literature and information to clients concerning local, interstate and international tours, travel routes, accommodation, local customs, fares, and travel regulations
•Discuss client requirements and advise on suitable options
•Plan, prepare and cost itineraries (travel plans) for clients
•Make travel, accommodation and related bookings
•Confirm bookings and notify clients of luggage limits and insurance, medical, passport, visa and currency requirements
•Issue tickets for travel, accommodation vouchers and all relevant documentation.
•Process for OK to Board message and maintain record with Airlines (sometimes emergency cases).
•Collect payments and maintain records of transactions
Assist with changes to travel arrangements and bookings where required
CRS: Amadeus; Galileo)
Key Responsibilities:
•Promoting and marketing the business.
•Managing budgets and maintaining statistical/financial records;
•Selling travel products and tour packages;
•Sourcing products and destinations to meet consumer demands for bespoke travel and sustainable tourism;
•Taking part in familiarisation visits to new destinations in order to gain information on issues and amenities of
interest to consumers.
•Liaising with travel partners, including airlines and hotels, to manage bookings and schedules, often one year in advance;
•Dealing with customer enquiries and aiming to meet their expectations;
•Overseeing the smooth, efficient running of the business.
•Overseeing the recruitment, selection and retention of staff as well as payroll matters and staff training;
•Communicating with sales consultants and providing encouragement, help and advice;
•Dealing with disciplinary matters and customer complaints.
•Arranging flights, insurance and accommodation
•Using a booking system to secure holidays
•Collecting and processing payments
•Advising clients on travel arrangements, e.g. visas and passports
•Sending out tickets to clients
•Keeping clients up to date with any changes
•Dealing with complaints or refunds.
•Taking care of B2Bflyairosa.com (Airosa Travel Portal)
Key Responsibilities:
•Organizing Travel Arrangements for about 300 staff for their travel requirements
•For eg. Car arrangements, Hotel booking & Air ticket bookings.
•Finalizing deals for the best tariff & fares with the several vendors for eg. with the Hotels, Airlines, Restaurants (for hall booking & dinner parties etc).
•Managing statements fortnightly for the travel arrangements & coordinating with accounts department for the payments to the vendors.
•Attendance records for the staff of the Pune Division.
•Leave records of the Pune Division.
•Records of the LTA availing staff.
•Monitoring punching records & sending to the HR department for salary processing.
•Managing in house conference rooms for the meetings.
•Arranging outside conference halls for the conferences held on large scale.
•Arranging VIP services for the foreigner and high profile guests.
•Taking care of Guest House bookings of Walchandnagar Industries.
4)Srilankan Airlines, City Office and Delhi International Airport
CRS: MARS)
Key Responsibilities:
Joined as a
courses: PGD: In Travel Management
In