Poonam Kamlakar, Financial Broker cum Customer service Representative

Poonam Kamlakar

Financial Broker cum Customer service Representative

Doha Brokerage Financial Service

Location
United Arab Emirates - Dubai
Education
Master's degree, Human Resource Management, Strategic management, International Marketing, Economics etc
Experience
15 years, 5 Months

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Work Experience

Total years of experience :15 years, 5 Months

Financial Broker cum Customer service Representative at Doha Brokerage Financial Service
  • United Arab Emirates - Dubai
  • My current job since October 2010

*Trading in Commodities and Currencies
*Keeping track of the daily updates about the Global Market, Economic Data etc
*Managing client portfolio
*Ability to construct portfolio's depending upon the requirement of client considering their risk exposure and instruments which likely attract them.
*Back office work
*Accounting (Updating Financial Entries, Pay In, Pay Out, Petty Cash, Bank Reconciliation & Updating Books)

Relationship Manager at Al Nabooda Insurance Brokers
  • United Arab Emirates - Dubai
  • My current job since March 2012

*Managing client portfolio and addressing their queries.
*Organizing training sessions for clients, educating them about various investment options available in the market.
*Held sessions on how to go about planning for child’s education, retirement and Family income protection.
*Analyzing markets, keeping an up to date knowledge about the various investment and insurance products available.
*I have also dealt with travel, medical, motor and Group life insurance.
*Preparing proposals as per client’s requirement and setting up presentations.
*Coordinating with different insurance Companies for attaining competitive quotes.
*Arranging and maintaining customer database, documents and their applications

Customer Service Representative cum Dealer- Assistant Manager at Kotak Securities Ltd
  • India - Mumbai
  • December 2009 to July 2010

•Activation of Accounts
•Addressing customer queries
•Trading and Managing Client Portfolio
•Have taken up training session for new joint employees

Customer Service Representative at Kotak Mahindra Bank Ltd
  • India - Mumbai
  • September 2008 to November 2009

*Activating Trading Accounts
*Addressing customer queries
*Trading and Managing Client Portfolio
*Handled Corporate Accounts for the South and North region in India.
*Ability to construct Portfolio's depending upon the requirement of client considering their risk exposure.
*Prepare Reports based on approached customer, Revenue generated and the Follow ups.
*Have taken up Training Session for New Joint Employees

Education

Master's degree, Human Resource Management, Strategic management, International Marketing, Economics etc
  • at Mumbai University
  • April 2010
Bachelor's degree, Accounting and Finance, Economics and Business Management
  • at Mulund College of Commerce
  • April 2009

Got a Distinction

High school or equivalent, Accounts and Finance
  • at Vasant Vihar Jr College
  • April 2005

Secured 73% with Honor

Specialties & Skills

Customer Service
Accounting
Management Practices
Presenting Ideas
Training New Employees
Ms Word
Ms Word

Languages

English
Expert
Hindi
Expert
Marathi
Expert