Chief Executive Officer
The City Multi-purpose Co-operative Society Ltd
Total years of experience :24 years, 2 Months
Effective in liaising and networking with people across hierarchical levels for smooth task execution, and achievement of Organizational Goal.
•Hands on experience in sales strategy, starting from market motivation, competition make weaknesses and organizational positives presentation.
•Demonstrated abilities in working on production technology by attending meetings, seminars and production centers, thereby meeting targets and achieving annual cost savings.
•Gained exposure in cost optimization, work-station simplification, productivity enhancement, layout optimization and training.
•Diligent communicator with strong relationship building & leadership skill and multi-tasking abilities.
Core Competencies
•Understanding overall operations for new products and existing products with thrust on reducing product cost based on market trends/requirements.
•Cost estimation and standardization of the part and project from the feedbacks for feasibility and approval process.
•Preparing & executing the marketing and sales development plan for all new models for different customers and making them understand the extent and the limitations on the product benefits.
•Monitoring competition by gathering current market-place information on pricing, existing and new products, delivery schedules, merchandising techniques, etc.
•Resolving customer complaints (mostly through departmental heads) by investigating problems, coining feasible solutions, preparing reports and making recommendation to the core management on the complicacies, if any.
•Contributing to team effort by accomplishing related results as needed, particularly through the Human Resources Management.
•Hiring and training staff to ensure acceptable productivity and adherence to Organizational Goals and Policies.
•Preparing operating and capital budget for the establishment
Key Result Areas:
•Monthly sales target planning and its achievement
•Devising improved and double-circle marketing strategy in the existing areas
•Thorough maintenance of all the sales, service and spares branches at Barbil, Keonjhar, Baripada, Balasore, Angul and Deogarh.
•Corporate dealings with NALCO, Moneet, GDCL and associates.
•Creation of good working relationship with lending institutions.
•Hinterland exploration with the brand and its new products.
•Loss-sale assessment and plan accordingly in the succeeding months
Key Result Areas:
•Served existing accounts and made new orders.
•Made utmost efforts in giving a go to the make against TATA products
•Channelized the feedbacks to the Make Chief in devising some ways to promote sales
•Strength and weakness calculation of the make and the competition.
•On-field calculation of the establishment and its brand evaluation
•Devised plan in accordance to the presence of the potential make dealerships
Key Result Areas:
•Supervised the departments of sales, spares and service.
•Set monthly goals and met the target gradually through timely service.
•Minimized the time between the off-road and on-road condition of the vehicle.
•Systematized the workshop and mechanic movement even during the off-time.
•Represented the dealership during the meeting with the Make Chief.
•Favored the customer first while giving the priority.
•Promoted the sale of school buses to the vendors and the associates
Key Result Areas:
•Presented accurate field sales, field service and field presence to the Head of Assam Branches.
•Monitored and evaluated the staff motivation and its close interlink with the success of the sales plans devised by the Head of Assam Branches and Commercial Head.
•Assisted the sales executives in closing sale of the various products promoted by the Make
•Presented and analyzed the sales report to Accounts Heads at the Make Office.
•Got closely involved in the work-shop maintenance and attendance to the vehicles, and monitored the movement of vehicles and attendance to these afterwards.
•Provided assistance in planning for the marketing of new products in the hinterlands of Assam.
•Built the initial business relationship with the lending institutions
Key Learning Areas:
•Learnt the art of marketing and sales.
•Learnt the toughness of service in the rural and semi-urban areas.
•Learnt the means to promote products through road-show and display.
•Assessed the total investment to total retention margin in automobile sale.
•Learnt the first lesson on outlet maintenance and customer attendance.
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Completed my Bachelor Of Arts (English Honours) from Ranchi University in the session 1987-1990