Pradeep Gopinathan , Technical Support Engineer

Pradeep Gopinathan

Technical Support Engineer

Intertech System L.L.C

Location
United Arab Emirates - Dubai
Education
Diploma, Computer Science
Experience
11 years, 0 Months

Share My Profile

Block User


Work Experience

Total years of experience :11 years, 0 Months

Technical Support Engineer at Intertech System L.L.C
  • United Arab Emirates - Dubai
  • My current job since May 2013

Currently working as a Technical support Engineer in DHA on the payroll of Intertec System L.L.C from May 2013 to till date. .
• 2nd level Management of DUBAI HEALTH AUTHORITY (DHA) in Desktop Technical support Operation.
• Providing Onsite IT support for Rashid Hospital, Latifa Hospital and Dubai Hospital in DHA Environment.
• Performing as a Technical engineer in an environment of merely 5000 users.
• Maintaining about 2500 IT Assets including Desktop PCs (HP, Dell, Acer, and HCL), Laptops (Toshiba, Lenovo, and Dell), Network Printers and Scanners with Several Brands.
• Installing, Configuring and Troubleshooting Microsoft Operating systems like Windows XP, Windows 7, windows

Education

Diploma, Computer Science
  • at STED council of india
  • June 2008

PROFESSIONAL CERTIFICATIONS Microsoft Certified solution Experts (MCSE ) MS ID:MS0615873882 Cisco certified Network Associate (Routing & Switching ) ID:CSCO13134817 Pursuing CCNP ,Exchange 2013&.CEH in NLP Tech Bur Dubai

Specialties & Skills

Software support
Network support
Windows Support

Languages

English
Expert
Hindi
Intermediate
Malayalam
Native Speaker
Arabic
Beginner

Training and Certifications

CCNA (Certificate)
MCSE (Certificate)

Hobbies

  • Cricket