مجموع سنوات الخبرة :0 years, 0 أشهر
SME in a backend process.
•Mentoring and training up junior and new associates.
•Monitoring & reporting on standards & performance targets.
•Arranging & chairing weekly team meetings, focusing on targets & achievements.
•Praise team members and creates a positive working environment.
•Providing prompt and accurate information on individual performance to seniors.
•Provided training to the new hires.
•Prepared cheat sheets to help process faster and reduce the errors on quality piece.
•Preparing daily workloads for staff & co-coordinating the daily allocation of work.
•Motivating the team to achieve high standards and targets.
•Handling new client enquiries and acting as the face of the business.
•Dealing with and resolving problems and issues which arise.
PROFESSIONAL AND EDUCATIONAL DETAILS:-
Completed BBA from