Sales Co ordinator
Aircel Ltd
مجموع سنوات الخبرة :1 years, 10 أشهر
S Internet Services (Shooppe.com)
Ecommerce coordinator, Technical Support Executive
December : 2013
June : 2014
• Efficient hosting services
• Managing backend works
• Ability to challenge and debate issues of importance to the organization
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Aircel Ltd.,
Tirupur
Sales Coordinator
September 2010
May2011
• Submission of forms to Activation department.
• Day wise report for Salesman activity
• Reporting Monthly activation report
• Prepared monthly Performance Status Reports.
• Collated, analyzed and documented company’s quarter3 Silicon Marketing\[Airtel Services\] Activation-team, Technical Support
August : 2004
July : 2005
•Generating reports for the customer queries per day.
•Resolving Queries
•New plan activation for customers
•Deactivation of SIM Cards.
•Monitored implementation of MIS processes and evaluated their effectiveness.
Year: 2003 - 2004
NAME: Airtel ltd
Coimbatore
Designation: Back office operation (Service Provisioning)
Responsibilities:
* Generating reports for the customer queries per day.
* Resolving customer problem (wrong billing, Value added service)
* New plan activation for customers
* Deactivation of SIM Cards
Best performer in providing faster resolutions.
MCA
• Master Of Computer Application in Mohammed Sathak Engineering College 2010