Manager
www.phcc
Total years of experience :15 years, 5 Months
Programme leading the national implementation of a variety of business technology initiatives including the full
implementation of Oracle on time and in budget, engaging more than 5, 000 staff across 25 sites and 15 modules in
multiple languages including HR, Finance, CRM and Supply Chain Management modules.
• Managing integration with Health Care system ( Cerner & Mycare) and other Government entities like Ministry
of Public Health, Hamad Medial Corporation, Ministry of Finance and Ministry of Administration,
Development& Social Affairs
• Preparing business case study for new system implementation.
• 100% stabilised the general ledger closure and payroll run.
• Collected and cleansed all manual data, from a paper-based system to a fully implemented IT solution
• Management of 7 SLA’s, individually valued up to QAR3.5million with upto 18 staff on an individual SLA
• Responsible for all internal and external communications including relevant Ministries and PHCC Executives
• Facilitating the definition of project missions, goals, tasks and resource requirements
• Resolving and assisting in the resolution of conflicts within and between projects or functional areas
• Developing the estimated duration of the project, scope, change request and project milestones using Project
management methodology for Phase 2 implementation.
• Developed methods to monitor project or area progress and provided corrective supervision if necessary.
• Responsible of assembling the project staff; for the technical or functional development, performance, and/or
termination during the projects.
• Managing end-to-end ownership of incidents and service requests.
• Work cross-functionally to solve problems and implement changes.
• Present oral and written reports defining plans, problems, and resolutions to appropriate levels of management.
• Meeting deadlines and turnaround time without compromising quality norms and adhering to SLA.
• Manage the resources and delivery related to ERP systems.
• Track and manage issue resolution and deliverables with efficient coordination with business users.
• Identified business process improvement opportunities in line with internal and external audit requirements.
• Managed the project delivery and ensured project timeline by coordinating with business users, technical team
and solution provider.
• Developing business case from opportunity identification, proposal preparation, and presentation, preparing the
budget & effort estimation and delivery of engagement.
responsible for upgrading the oracle systems and turning 60 plus silo systems into two efficient
systems, being responsible for all resources and costings and delivering on time and under budget.
• Responsible for all change processes and training more than 4000 people to ensure effective implementation.
• Performed requirement analysis for HRMS functional module and Involved in Design, development, testing and
Documentation.
• Developed HR (
Qualifications