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Pradeepthy Raj Pasumarthy, Customer Service Executive

Pradeepthy Raj Pasumarthy

Customer Service Executive·Turkish Airlines

India

Bachelor's degree, Accounting And Administration

Work experience

Total years of experience: 11 years, 4 months

Customer Service Executive

June 2018 - Present

Turkish Airlines

Hyderabad, India

I found this job using Bayt.com

June 2018 - Present

Reservations - Exports
Attending phone calls, actions and communicating with customers through mails and follow up for the actions required.
Interacting with GHA for Export / Import cargo operations.
Coordinating with space control team for smooth handling and onwards as given commitment to customers.
Tele Sales/ Documentation/ Finance Reports-Weekly, Monthly

Company industry:
Airlines
Job role:
Customer Service and Call Center

Executive

March 2018 - June 2018

SpiceJet Ltd

India

March 2018 - June 2018

Company industry:
Airlines
Job role:
Sales

September 2016 - March 2018

Sri Sainatha Travels

India

September 2016 - March 2018

Customer Service – Front office Executive

February 2015 - August 2016

Cathay Pacific Airways

India

February 2015 - August 2016

Company industry:
Airlines
Job role:
Customer Service and Call Center

Education

Karnataka State Open University

December 2014

December 2014

Bachelor's degree, Accounting And Administration

India

GPA (percentage): 75%

GPA (percentage): 75%

I have done my Bachelor's specialization in Aviation, and pursuing Masters in Finance/Accounting.
View attachment

Aptech Aviation Academy

January 2014

January 2014

Bachelor's degree, Aviation

India

in

Aptech Aviation Academy

March 2012

March 2012

Diploma, Aviation Management

India

GPA (point): 4 out of 4

GPA (point): 4 out of 4

in

Intermediate BoardHindu College

January 2011

January 2011

Bachelor's degree, Media Communications

India

GPA (percentage): 60%

GPA (percentage): 60%

in

Skills

ADOBE PHOTOSHOP
Beginner
ADOBE PHOTOSHOP
Beginner
ANIMATION
Beginner
ANIMATION
Beginner
COREL DRAW
Beginner
COREL DRAW
Beginner
DELIVERY
Beginner
DELIVERY
Beginner
DOCUMENTATION
Beginner
DOCUMENTATION
Beginner
FINANCE
Beginner
FINANCE
Beginner
LANGUAGES
Beginner
LANGUAGES
Beginner
MANAGEMENT
Beginner
MANAGEMENT
Beginner
MICROSOFT EXCEL
Beginner
MICROSOFT EXCEL
Beginner
MICROSOFT POWERPOINT
Beginner
MICROSOFT POWERPOINT
Beginner

Languages

English

Expert

Hindi

Expert

Turkish

Expert

Hobbies and interests

Travelling, Cooking

I am a person who is committed towards Service. Though in Hard times i stand and fight for the solution to keep customers Happy. I have received appreciations from Sweden Indian Embassy for Handling HUM shipment in Hyderabad. Appreciation received from Iraq Indian Embasy for handling the Hum shipments in Covid-19 times and cleared and Handedover to customer.