Sr.executive Adsales
DB Corp Ltd
Total years of experience :15 years, 4 Months
Company DNA (DB Corp Ltd)
Total Duration From 6 Feb 2012 till Now
Designation & Job profile
Sr.Executive
o Visiting to government Departments & Board - Corporation regularly for PR.
o Influence to them to release advertisement in DNA.
o Generating business by closing sales deals on daily basis by calls/mails.
o Achieved 100% monthly sales targets and marketing objectives.
Company Indiatimes.com - Times Internet Ltd (The Times Of India Group)
Total Duration 9 Months (1 Feb 2010 to 30 Sep 2010)
Designation & Job profile
SME Business Executive
o Received and reviewed all customer satisfaction surveys and customer contacts and complaints.
o Reviewed complaint trends and product/component failure analysis.
o Reviewed corrective actions with appropriate personnel.
o Sending Daily Reports of daily Business activities
o Generating business by closing sales deals on daily basis by calls/mails/sms.
o Responsible for handling telephone orders / queries from customers and reverting back with quotations and samples of the concern products
o Created and ran innovative and creative promotional activities, mails, and coordination with a large sales team.
o Achieved 85% monthly sales targets and marketing objectives.
o Awarded as a Top performer for many time.
o Planned and arranged team building activities/exercises.
Company Vodafone - Essar ( Magus Customer Dialogue)
Total Duration 2 Years and 4 Months (15 Sep 2007 to 30 Jan 2010)
Designation & Job profile
Sr. Executive
o Handling inbound call of exiting customer.
o Trained and coached the team members (voice agents) to handle inbound customer complaints effectively.
o Ensured that they meet their personal goals by providing them, time to time feedbacks and other required training sessions.
PERSONALITY TRAITS
o Confident, Self Disciplined, Positive Attitude, determined and dedicated person
o Willingness to learn and improve constantly
o Good Communication and Convincing skills, Grasping ability, Professionalism
o People friendly and Amiable
M.B.A Gujarat Technical University 2010-2012 Graduation
Bachelor of Science Gujarat University Percentage - 55 % 2007 - 2008
H.S.C Balkrushana high school Percentage - 48 % 2003 - 2004
S.S.C G.D Higher Secondary School - GSEB Board Percentage - 81 % 2001-2002