Front Office
Ramee Group of Hotels
مجموع سنوات الخبرة :17 years, 0 أشهر
Coordinating with sales for Groups, F.I.T., and Online booking.
Coordinating with Housekeeping to keep updates all arrivals rooms and Handling Guest related Issues.
Balance Guest account, post charges, closing the Books and reconfirm the entire debit and credit with Account Department on daily basis.
Coordinating with day to day operation with Transport and Maintenance for smooth operation and Guest satisfaction.
Handling 43 rooms apartment in the absence of Unit head independently.
Online Booking Guest Feed Back increased up to 5% to 8%
Increased Repeat Guest 15-20% in last 6 months.
Trained new joining in Front Office with proper job responsibility
coordinating with operation In charge for day to day operation
Interaction with the customer to up keeps and boost in sales.
Making the Receipt & payment voucher.
Maintaining petty cash book.
Preparation of daily bank details for knowing cash and bank transactions.
Maintain Day to day transactions
Writing cheque book
Preparing Bank reconciliation Statement
Preparing daily expenses
Preparation of Daily Contribution Statement, (Daily Cost Sheet).
Handling of VIP and special care Guest
Doing Check In - Check Out as per standard.
Responsible for GNS Report and Occupancy Report
All kind of Guest Inquiry- Booking, Room changes.
Supervision Airport Pick Up and Drop and site visit for Guest
Manglore UniversityB.com Pre-Degree from Barkur College, Banglore Secondary School Certificate from Board of Examinations, Banglore