pranav kumar

• Lead Dynamics 365 proof-of-concept initiatives, accelerating project approvals and kickoffs
• Deliver scalable solutions across sprints, earning Star Performer recognition consecutively
• Streamline workflows using Power Automate and XRM Toolbox, reducing manual effort
• Design Customer Insight Journey solutions with out-of-the-box features, minimizing custom development
• Develop website contact and consent data POC, adopted by the client
• Integrate the Maplytics tool with Dynamics 365, earning positive client feedback
• Integrate Canvas apps with Power Automate and Dataverse to enable seamless data flow and process automation

• Managed a $1.5M project and led a team of 3 senior members
• Built an Azure Service Bus search tool, saving over 4 hours daily for support teams
• Eliminated dependency on 2 full-time resources, achieving ~$7, 000 annual savings
• Prepared cutover plans and technical design documentation for smooth implementation

• Executed Dynamics 365 eLog-to-CRM integration, generating $1M revenue
• Configured Azure Service Bus topics and subscriptions for stable integrations
• Developed Azure Functions to automate integration processes and reduce manual work
• Delivered defect-free sprint items and technical design engagements for client projects