SME Network & Network Security
Microland
Total years of experience :9 years, 11 Months
Wireless Controller : Cisco WLC 4405 & 2504
Load Balancer : Radware Load Balancer
FUNCTIONAL:
Networking
•Handling overall administration of network system that involves monitoring, maintaining of WAN network, configurations & maintenance of routers & switches.
•Using monitoring tools includes BMC Remedy, HP NNM, and ARCOS.
•Understanding of ticket system for closure of clients networking issues.
•Configuring routing protocols like EIGRP, OSPF & BGP, route distribution from routing one protocol to other protocol
•Good exposure & knowledge of PBR, Route Map, creation and modification of access-lists, prefix-lists.
•Understating of configuration of Tunnelling Protocols (IPsec and GRE)
•Understanding of L2 & L3 protocols VLAN, STP, MSTP, PVST, OSPF, EIGRP, BGP.
•Knowledge of configuration of NAT/PAT.
•Maintaining network routing using dynamic and inter-VLAN routing.
•Troubleshooting on access, distribution, core layer and at MPLS end in case of slowness, network down issues & identifying root cause.
•Hands on experience in Layer 2 switching, STP, Ethernet channel, HSRP, VRRP, GLBP.
•Experience in design, implementation and troubleshooting of networks.
•Understanding of working of Server Load Balancer, Cisco WLC 4400 series.
Technical Support
•Diagnosing problems, meeting deadlines and TAT without compromising on quality norms and adhering to SLA.
•Addressing & resolving problems pertaining to performance tuning, network administration, providing technical support.
•Extending high-end technical support on networks and ensuring high customer satisfaction levels through prompt redressal of their problems.
•Evaluate the scope for timely escalation and ensure that customer problems addressed as per the priority.
•Maintain configuration specifications documentation, including network and systems designs/diagrams, of the existing deployment infrastructure environment.
•Debugging system level problems in a multi-vendor multi-protocol network environment.
•Evaluate the scope for timely escalation and ensure that customer problems addressed as per the priority.
•Mentor and assist junior network staff on various projects including change management and deployment.
•Take the lead in designing and implementation of new projects and technologies. Ability to show a history of delivering on schedule and to standard project work
Highlights:
•Providing solution to routing & switching issues.
•Ensure timely fulfilling of network change request.
•Binding of node mac address in Cisco WLC profile as per requirement.
•Performing changes in PBR for achieving symmetric routing.
•Ensuring availability of multicast traffic in nodes
Highlights:
•Responsible for providing network support in order to ensure a high degree of customer satisfaction through SLA and process compliance.
•Collaboration with cross-functional teams to drive adherence to program objectives, and take responsibility for achieving team deliverables, hitting target milestones.
•Identification and resolution of issue in timely manner, set clear expectations, inspire and motivates others to perform well.
•Received appreciation certificates by customer.
•Deputed at
In final semester, submitted a software created on visual basic 6.