supervisor.
Al siddiqi holding
مجموع سنوات الخبرة :14 years, 7 أشهر
supervisor
Responsibilities:
Welcoming and greeting the customers.
Making ISO checklist and make ready to auditors.
Weekly Stock counting and maintaining stock.
Opening the store and operate all the POS system.
Checking the CCTV camera and firing cylinder.
Maintaining all the paper documents like daily attendance sheet, cash flow sheet.
Updates all the incoming and outgoing stock.
Cash Handling.
Offers ongoing promotions to the customers.
Provides customers service.
Meeting deadlines for sales target and planning the course of action.
Monitoring the team & training them regarding merchandising & Customer service.
To ensure customer satisfaction, collecting data base & following them in regular intervals.
To maintain action plans & following international standards & ensuing the growth of sale.
Following up with line managers with new ideas, creativities, dos & don’ts, etc.
Motivating team to go extra mile & taking initiatives & going beyond call of duty whenever needed.
Supervising and motivating the staff towards achievement of the work objectives.
Adopting an own business mentality towards driving sales and delivering excellent customer service.
Development of own team for future promotion (succession) opportunity.
Assisting the manager in day to day management of the department to ensure achievement of sales targets and profit levels.
Maintain the performance diary, set the daily sales targets.
Be responsible to maintain and organize the stock room accordingly.
Sales Supervisor - GGI Retail (UAE)
OVS (Sergent Major, IKKS, Herve Leger)
www.ggiretail.com
July 2011 - Present.
Responsibilities:
➢ Welcoming and greeting the customers.
➢ Making ISO checklist and make ready to auditors.
➢ Weekly Stock counting and maintaining stock.
➢ Opening the store and operate all the POS system.
➢ Checking the CCTV camera and firing cylinder.
➢ Maintaining all the paper documents like daily attendance sheet, cash flow sheet.
➢ Updates all the incoming and outgoing stock.
➢ Cash Handling.
➢ Offers ongoing promotions to the customers.
➢ Provides customers service.
➢ Meeting deadlines for sales target and planning the course of action.
➢ Monitoring the team & training them regarding merchandising & Customer service.
➢ To ensure customer satisfaction, collecting data base & following them in regular intervals.
➢ To maintain action plans & following international standards & ensuing the growth of sale.
➢ Following up with line managers with new ideas, creativities, dos & don'ts, etc.
➢ Motivating team to go extra mile & taking initiatives & going beyond call of duty whenever needed.
➢ Supervising and motivating the staff towards achievement of the work objectives.
➢ Adopting an own business mentality towards driving sales and delivering excellent customer service.
➢ Development of own team for future promotion (succession) opportunity.
➢ Assisting the manager in day to day management of the department to ensure achievement of sales targets and profit levels.
➢ Maintain the performance diary, set the daily sales targets.
➢ Be responsible to maintain and organize the stock room accordingly.
Sales Executive - Baby Shop (Landmark Group of Companies)
Dubai, U.A.E.
Oct 2009 to June 2011
Responsibilities:
➢ Follow the rules of selling -greeting, asking, listening, advising, and thanking the customers.
➢ Provide products display, merchandizing, replacement and arrangement.
➢ Successfully handle all the customers' related issues.
➢ Meet customer needs, take inquiries and provide a customer focused solution.
➢ To update all new in store arrivals, pricing etc.
➢ Well aware of refund, exchange polices of the company.
➢ Maintaining a profitable relationship with the customers at the till point.
➢ Assists all activities in reducing stock loss by observing all company procedures, including correct utilization of security equipment, vigilance to all areas of risk, and correct completion of all required documentation.
➢ Learning about the products & demonstrating them to customers.
➢ Ensuring high ATB, following International Standards as per the company.
➢ Following guidelines for merchandising & maintaining SOP.
➢ Requisition of goods as per demand.
➢ Work ethics, maintaining one self grooming and punctuality.
➢ Changing of store layouts and displays for promotions & new collections.
➢ Informing customers regarding promotions, new collections through mails, calls, text, etc.
COMPUTER PROFICIENCY
➢ Basic & Fundamental
➢ MS Office (Ms-Dos, Word, Excel & Power Point)
➢ Course in Windows, Internet, Email etc.
Responsibilities:
Follow the rules of selling -greeting, asking, listening, advising, and thanking the customers.
Provide products display, merchandizing, replacement and arrangement.
Successfully handle all the customers’ related issues.
Meet customer needs, take inquiries and provide a customer focused solution.
To update all new in store arrivals, pricing etc.
Well aware of refund, exchange polices of the company.
Maintaining a profitable relationship with the customers at the till point.
Assists all activities in reducing stock loss by observing all company procedures, including correct utilization of security equipment, vigilance to all areas of risk, and correct completion of all required documentation.
Learning about the products & demonstrating them to customers.
Ensuring high ATB, following International Standards as per the company.
Following guidelines for merchandising & maintaining SOP.
Requisition of goods as per demand.
Work ethics, maintaining one self grooming and punctuality.
Changing of store layouts and displays for promotions & new collections.
Informing customers regarding promotions, new collections through mails, calls, text, etc.
July 2009 - BA Graduate from University of North Bengal, INDIA.