IT Administrator
Leading Engineering Co.
Total years of experience :26 years, 6 Months
• Installing, configuring, monitoring and maintaining computer systems, Servers, Network Devices, Printers and peripherals
• Periodic training and orientation to Staff for IT enabled services
• Maintaining IT Inventory Database and Stock movement between locations.
• Responsible for new IT Assets Purchases (Hardware/Software/Telecom devices)
• Maintaining AMCs, SLAs, Warranties
• Maintaining Support logs and reports thru ISO Format.
• System Audit & implementing system policies
• Liaise with IT Vendors, Contractors and Internal Departments
• Managing & Maintaining the FOCUS RT 6.0 ERP System
• Troubleshoot & Assist the users on all FOCUS related Technical Issues
• Taking Regular Backups of Data on the FOCUS Server
• Developing Reports & External Applications for FOCUS on management request
•Liaise with Focus vendor for any technical issues
• Installing, configuring, monitoring and maintaining computer systems, Servers, Network Devices.
• Trouble-shooting of Servers, Systems, Hardware, Software & peripherals.
• Maintaining of application software
• Maintaining IBM Lotus Notes mails.
• Managing Servers, Workstations, Printers and peripherals
• Operation & maintenance of Servers, PCs, Cisco Routers, Cisco Switches, ISDN, CCTV etc
• Trouble-shooting on Routing, VPN, Leased Lines, and ISDN.
• Testing and evaluation of Technology based solutions.
• Maintaining AMCs, SLAs, Warranties
• Maintaining IT Inventory Database and Stock movement between locations.
• Periodic training and orientation to Staff for IT enables services
• Responsible for new IT Assets Purchases (Hardware/Software/Telecom devices)
• Maintaining Support logs and reports thru ISO Format.
• System Audit & implementing system policies
• Liaise with IT Vendors, Contractors and Internal Departments
• Support to staff via. Email Chat, VNC, and Phone
• Maintaining the FOCUS RT 6.0 ERP System.
• Managing HP Proliant MP370 & Dell Power Edge 2600 Servers
• Administering Windows 2003 / SBS 2003/2000 /NT 4.0 File Servers
• Installing, configuring, trouble-shooting of Windows Desktops (XP & 2000)
• Configuring & trouble-shooting of Active Directory, DNS, DHCP, WINS
• Installing & configuring MS Applications (SQL 2000 & Exchange 2003)
• Installing & configuring RIS, RRAS
• Internet connectivity configuration (ADSL/Internet Leased Line, GPRS) Wireless solutions
• Managing structured cabling (UTP, Cat 5e, Cat 6, Fibre Optic)
• Trouble-shooting/support of Network clients upto 100 users
• Cisco 2800, 1600, 1700 Router configurations (RipV2, OSPF, EIGRP, NAT)
• Switch 2950 (Vlan, Access-list, Port Security, Inter Vlan Routing)
• Defining & configuring user accounts, group policies, mail boxes
• Installation & configuration of ERP software (SQL SERVER)
• Setting up of desktops, laptops, hardware, peripherals & trouble-shooting
• Backup administration and Anti-virus installations (Symantec, McAfee)
• Liaise with IT/ISP Contractors (Etisalat, Dell, Microsoft, Cisco, Emitac)
• Maintaining IT Hardware inventory
• Configuration of VPN connections
• Design & Implementation of the Focus 6.0 ERP System.
• Monitoring IT hardware infrastructure for HO and branches
• Installations, configuration & trouble-shooting of Windows 2003/2000/XP
• Managing Enterprise Anti-virus software (Symantec)
• Network administration (TCP/IP, Domain Controller, AD, DNS, DHCP, IIS)
• Maintaining File & print Servers
• Implementation of Bio-metric devices
• Maintaining Backup system + user files
• Hardware installations, configurations and trouble-shooting
• Setting up User rights, password policies, Distributed File Systems.
• Configuring users Email accounts
• Handling software installations and configurations
• Installation of Engineering Software tools
• Configuring VPN thru dial-up connections
•Ensure virus-free environment