Human Resources & Administration Manager, February 2013 - September 2016.
Bur Al Hickman Hospitality LLC is one of the leading Restaurant Group in Oman & United Arab Emirates with eight restaurants under the brand name of Pizza Express (United Kingdom Franchisee), Shang Thai (Winner Of Oman Restaurant Award 2013 & 2014) and Arabian Grill House. All of them operate under premium category with total staff strength of 140.
• Handled the recruitment activity by identifying various resources for recruitment (International Agencies, Online, Social Media and Print Media) and screened the candidates, shortlisted, and coordinated the interview with the concerned team leader.
• Managed the new recruit’s paper works with Visa arrangements, ticket, accommodation facilities, induction, employees training programme implementation, staff Appraisal with concern managers and conducting Exit Interviews.
• Handled the spectrum of activities across units by providing facilities support through contractors.
• Maintained the entire staff’s accommodation requirements including maintenance.
• Managed the rentals, rent collections and maintenance of company owned buildings.
• Handled the purchases of equipment for Restaurants and New Projects through Europe and China.
• Acted as one point contact for all administrative matters like Time keeping and attendance, guest house management, maintenance, upkeep and repairs of company’s assets, Telephone lines, mobile phones, logistics and courier services, procurement, storage and issue of stationery and compensation of employees
• Identified dependable and cost effective vendors for various services and maintaining schedule of alternate vendors and vendor accounts.
• Liaised with Vendors and Agencies for signing effective corporate deals and contracts for AMCs.
• Managed Lease renewals for outlets, Municipality and Government trade licence.
• Maintained a flawless communication with the employees; ensure timely resolution of employee grievances and harmonious working environment at all levels.
• Coordinated with Event Management and training Companies for organizing various activities like seminars, conferences, team building activities, recreational activities
• Prepared & oversaw the documents like Company policies and procedure, Code of conduct, Safety Rules, Operation & Maintenance Instructions and Procedural Manuals.
• Accountable for managing ticketing for national and International travel entailing sending the application to relevant Embassy, appointments and arranging meetings
• Managed monthly payroll statement preparation for employees of Head - Office as well as units (200+ employees)
• Managing Staff Life Insurance, timely renewals of vehicles fleet and Office fire insurance and third party insurance.
Managing Employee related and Landlord related issues with legal departments if necessary
- Company industry:
- Hospitality & Accomodation
- Job role:
-
Administration