Customer Services Clerk
British Airways
Total des années d'expérience :10 years, 3 Mois
British Airways, New Delhi, India (2013)
• Customer Services Clerk
• Documents check (Visa and Passport)
• Handling flight disruption (cancellation, diversion, delays)
• Supervising and monitoring flight arrivals and mishandled baggage.
• Imparting training to new hires, mentor and assist.
• Taking clearance of the flight.
Achievements
• Good interpersonal relations with Indian Customs and Immigration.
• Have received appreciation letters from passengers for providing good Customer Service.
• Have handled flight disruption efficiently.
• Have been imparting training to new hires for Customer Services and ground handling agencies.
• Customer Services Clerk
• Documents check (Visa and Passport)
• Handling flight disruption (cancellation, diversion, delays)
• Supervising and monitoring flight arrivals and mishandled baggage.
• Imparting training to new hires, mentor and assist.
• Taking clearance of the flight.
Art Director and Coordinator (2001-2008)
Brihaspati Vidyasadan, Kathmandu, Nepal.
• Instructed students in art such as painting, sketching, designing and sculpturing.
• Demonstrated the use of a variety of art materials and tools such as oils, watercolour, palettes, brushes, pen, pencil, canvas and paper.
• Administrated tests and conducted evaluation and grading as applicable to the student's specific assignments.
• Established a positive classroom climate and effectively managed are education instruction within the environment.
• Established and maintained effective relationships with students, peers and parents.
• Involved in Monthly and Annual school Magazine Editorial Board as Coordinator and cover designer Mascot and Set Designer in School Sports Events and Drama.
Awards & Accolades
• Designed a pictorial book with massages on Micro-financing of Solar Home System for Winrock International Institute for Agriculture development, USAID (2006)
• Inspiration Manaslu 14 days Trek and Art Workshop to promote sustainable tourism in Nepal Trans-Himalayan belt, Manaslu, Manang and Lamjung (2007)
Assets
Outstanding communication and inter-personal skills, Creative, Multi tasker, Good team spirit and leadership, Confident, Adaptable.
• Bachelors of Fine arts (2005) Srijana College of Fine Arts, Tribhuvan University, Kathmandu.
• Intermediate in Fine Arts (2003) Srijana College of Fine Arts, Tribhuvan University, Kathmandu.
• School Leaving Certificate (1999) Brihaspati Vidyasadan, Kathmandu, Nepal.